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Support Needed Unique Issue

Discussion in 'Support & Feedback' started by Himadri Goswami, Jun 3, 2020.

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  1. #1
    Hi all,

    Probably I was trying to login after 5-6 years and I can't login with my email any how. I have two mails, I tried both. As i didn't remember anything about my login credentials, I tried Facebook also. Again failed.

    Then I noticed digitalpoint forum emails in my inbox of the mail of the account I am using. But still forgot password option didn't work.

    I could register a new account with this, but I am 100% sure there was a account of mine with which I used to buy articles from the marketplace.

    I am aware, I can't have two accounts. Can someone help me to resolve this? Probably through my earlier linked paypal accounts?


    Regards
     
    Himadri Goswami, Jun 3, 2020 IP
  2. Himadri Goswami

    Himadri Goswami Greenhorn

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    #2
    If mods/support staff want a screen shot of my Email inbox containing old email, I can provide that.

    Thanks
     
    Himadri Goswami, Jun 3, 2020 IP
  3. Smyrl

    Smyrl Tomato Republic Staff

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    #3
    Have patience, our admin will have to work this out.
     
    Smyrl, Jun 3, 2020 IP
  4. Himadri Goswami

    Himadri Goswami Greenhorn

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    #4
    Any chance of my recovery? Thanks in advance
     
    Himadri Goswami, Jun 5, 2020 IP
  5. Smyrl

    Smyrl Tomato Republic Staff

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    #5
    If you have necessary documentation you should be able to recover it. The main problem is with people on summer vacation, I can not say when the problem will be addressed.
     
    Smyrl, Jun 5, 2020 IP