Suing Paypal from lossing me thousands of dollars

Paypal limited my account and did not email me about this until 5 days later in the middle of a transaction, in fact the email was triggered by my transaction.

This left me unable to buy my domain name, and another premium I had on hold. How can I sue Paypal about this? The doamins have since been registered by others.

I have emailed Paypal many times, they make it difficult to call them, and in the emails they sent me they have changed their story 3 times as to why my account is limited.

First they said there was a problem with my credit card. I told them there was no credit card linked to my account.

Then they said I should confirm my bank account. I told them I no longer wished to do that.

Then they said the problem was with the credit card i had had linked to my account before. I told them that was from 3 or 4 years ago and that card had expired several years ago and been removed from the account since then.

Then they said i should confirm my bank account again. I told them I don't want to do that.

Then they said there was another card linked to my account, I told them that I had not actually added a credit card, just tried to see if I could add a bank card, but never actually confirmed the link because that bank card does not have a credit card linked to it.

And on and on.

It's amazing to see how they have no idea what they are doing.


What should I do about these morons at Paypal?

 

i opened my account like 2 months ago and in the first few weeks my account got limited.

they asked me for proof of who i am and frooze all my funds and questioned some the payments.

i called em and they said its because if you have high activity in your paypal because it's new they suspect me and need to officially verify me.

i sent em my passport details/lisecnse details etc and they fixed it..


if you try suing them werent they say they are protecting themselves? and that you should have organized the payment earlier?

 

Dunno if this will help but good luck ...

http://www.suepaypal.org/

 

GoodInvestment,

I hate to break this to you, but you don't have much of a suit against Paypal. I haven't read their TOS in awhile, but I'm guessing that they reserve the right to limit your account at any time for any reason. You agreed to their TOS when you signed up for the account (in fact, you probably clicked on a little box that said that you read and understood the TOS). It stinks, but that's the thing about having a strong TOS...

Wish I had better news. Let me know if you have other questions.

Deena Burgess, Esq.
____________________________________________________________________________________________

Any opinions are offered without knowledge of the specific law of your jurisdiction and with only the limited information provided in your post. No advice given here should be reasonably relied upon by you or any third party without consulting an attorney who is aware of all of the facts and law surrounding your situation. Any advice given here is not intended to create an attorney-client relationship in any way.

 

The problem was their contacting me 5 days late and in the middle of a very important transaction, as well as the fact that they kept telling me that the cause of the problem was different each time they contacted me, as well as the worry they have cause me with lies and incompetence. I am pretty sure I have a very solid case.

 

Confirm your bank account again? I have to do it every 3 months or so it seems and if I do it (it takes no effort from me) I get to continue to use my account. Isn't this just a security method?

 

I'm not sure about suing them and if its worth it. I mean Ebay has lawyers and $$$. They could draw you dry from lawyer fees before you even get close to court.

 

Here is my question goodinvestment
1. you did not have a bank account linked to your paypal account
2. you did not have a (valid/not expired) credit card linked to the account

Did you have the funds within paypal to cover the transaction? If not where was the money supposed to come from?

 

The money was in paypal already, that was not the issue.

 

So, I'm curious. What was the issue?

Deena Burgess, Esq.

 

If you mean you have a very solid case to sue them, read Deena's first post
here.

 

I'd cut your losses and move on. The chance of it being worth your time and money to sue paypal is not on your side.

 

You can try to sue them just for fun. Anyways.. as stated below, the best way is to have a few payment options, just in case...

 

My read on this is that you had a Verified PayPal account, with linked credit card and bank account, but PayPal has just realized that the card and account are no longer valid. Surely its better to give them what they want (valid credit card and/or bank account) than walk away and lose thousands of dollars.

 

Having a TOS does not make you immune to fair trading, various consumer, banking and money transfer laws, these laws depend on the country/state you reside. If you could simply throw up a TOS containing whatever you want and not be answerable to the law there would be big problems.

Many people have been successful in suing PayPal in both class actions and individual cases, and often PayPal will fold and settle out of court especially in places like Australia where too many cases can effect their financial services licenses.

Their whole TOS and "customer support" system is specifically designed to make you frustrated and give up when something goes wrong.

So if you think they have broken the law or acted improperly, definitely get legal advice.

 

the problem with paypal is that this always happens and people keep thinking that paypal is still the best option, paypal takes advantage of its power and we should try not to use them as a payment processor because they end up ripping people off

 

I've had the same thing happen to myself. It really is a pain in the butt but I don't think there's much we can do about it. I mean if they think someone is at high risk than I guess they have the right to since it is their business. It is kind of like the government thinking someone is a terrorist suspect.