Suggestion for CRM

Discussion in 'General Business' started by vevensmith, Mar 17, 2009.

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  1. #1
    I am interested in using a CRM for my company. What should I look for in a CRM before deciding to use any?
     
    vevensmith, Mar 17, 2009 IP
  2. xsell_a3

    xsell_a3 Guest

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    #2
    1) Voice of customer can be captured or not.
    2) Degree of customisation that can be performed.
    3) End user licence cost.
    4) Overall usability - it takes more time to train or front end labels are too technical forr end user etc..

    In case u need more help PM me
     
    xsell_a3, Mar 17, 2009 IP
  3. events

    events Active Member

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    #3
    Salesforce or Zoho are worth taking a look at. Cost, ability to integrate with your email system etc are features you should look at.
     
    events, Jul 13, 2009 IP