Streaming Video Vs Hard Copy DVD? Which is better for my customers? I’m creating a “how to†video series. I’m debating, whether or not, I should upload my video file to a protected “streaming media serverâ€, like Amazon AWS, and let the purchaser have a password to download it directly to their computer OR go through the whole process of creating the dvd’s, duplication, labels, shipping/handling, etc.? A friend of mine mentioned, I would get too many refunds using the streaming method vs the traditional “package†method, because most times, people don’t want take the time, to ship anything back? Though, I agree with his statement, but really think everything is moving towards streaming/downloading. Plus, refunds? It’s easy to say, “I didn’t get it.â€, “It didn’t work.†Or “Not Interested…†What do you think? Thanks For Your Input?
I think there's no need for debate: just do both. Offer a standard streaming option and an enhanced hard copy package for extra $10. People who choose this option should also get access to your streams while they wait for their DVD. Likewise, allow people who initially go for streaming to apply for a DVD by paying the difference.