Strange problems with adwords

Discussion in 'Google AdWords' started by Mmfh, Apr 20, 2009.

  1. #1
    I'm going to call google but I was wondering if anyone else has noticed this problem.

    I've had all my campaigns paused since March 17. For whatever reason I went to adwords earlier and found that one of my campaigns was live and I owed $42 for the clicks.

    From the point when I paused the campaign on March 17 until April 1st their was no activity, but on April 1st it started back up again and started collecting clicks.

    I see adwords now has a new look to it and I wonder if this problem happened when they changed the format of adwords. However, I don't know when they changed.

    Another strange thing is instead of saying paused my ad groups say they are eligible?? Ever hear of that before?

    Anyway, I just thought I would see if anyone else had seen this before I call them.
    Thanks very much,
    Mmfh
     
    Mmfh, Apr 20, 2009 IP
  2. JaredWeidner

    JaredWeidner Peon

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    #2
    The only suggestion that I have is to look at your campaign settings. Does it have any indication that it would have started back up on April 1st? It could be because of the new system and you should get your money back if it is Google's fault. I have never had this happen to me before so I am not sure why exactly it happened. I would call Google and ask for an answer.

    Good Luck
     
    JaredWeidner, Apr 20, 2009 IP
  3. as7apcool

    as7apcool Peon

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    #3
    mate . you have to call google and ask them what is the problem !
     
    as7apcool, Apr 21, 2009 IP