Strange problem ...need someone to help please !

hello ,

i am facing nowadays a Strange problem , i'm using a powerful dedicated server and it was working well and recently i try to access to my websites i got this :

sometime i can access to my website using www and i can't access with no-www .
sometime i can access to my website using no-www and i can't access with www .

i contact my dedicated server manager and they look up into that and verified , they found that everything is okay and even they did the test and access with www and non-www

after i got the reply from them i test it by myself by using a proxy website and it's true that working well


so why i still facing this prob till now ? it's something related to my internet ? ( i'm from moroccco ) if so why it was working well all that time ? ....etc

please someone can help me to fix this ?

thanks

 

pls restart your dns server. after that it will very helpful to u.

and also check your dns entry have www in subdomain

 

i've restart the DNS server and also dns entry have www in subdomain

and the issue is still facing me

 

if its working at proxy site. its ur internet connection need to clear the dns.

start--> ipconfig /flushdns

and restart the router.

thanks

 

i did that now and still can access to the website without www and when i added www i can't access to it
what do you think ?

 

pls give me ur website address. i will check from here

 

www.ixconverter.com

here it's

 

this not a your hosting problem but please u can check canonical issue is solved or not. (canonical mean non-www or www)

 

if u put the .htaccess file pls give it to me

 

so what's the issue than ? how i can check if it's sloved or not ?

here it's :

 

http://stackoverflow.com/questions/234723/generic-htaccess-redirect-www-to-non-www

pls see here.
RewriteCond %{HTTP_HOST} ^www\.ixconverter.com\.com [NC]
RewriteRule ^(.*)$ http://ixconverter.com/$1 [L,R=301]

 

done ! thanks man

 

supeeerrrrrrrrrrrrrrrrrrrrrrrrrrr