Stompernet Worst Support EVER

Discussion in 'General Chat' started by bobbylove321, Nov 5, 2008.

  1. #1
    I got charged for my second magazine last week and haven't received it yet. I've emailed support to see when will it arrive. They never answer me back.

    I would have to say at this point that stompernet has the WORST support I've seen EVER!

    They don't answer you back at all. Even when you try the emails in the magazine itself no one ever answers back.

    Don't buy the product. Horrible and not worth the wait!
     
    bobbylove321, Nov 5, 2008 IP
  2. Scott_Thomas

    Scott_Thomas Peon

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    #2
    The second issue of NetEffect and the monthly DVD should arrive around November 11th. Agree that the support leaves a lot to be desired.

    Good luck!
     
    Scott_Thomas, Nov 5, 2008 IP
  3. simonspurr

    simonspurr Peon

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    #3
    I'm having an even bigger problem with StomperNet, to the point that they are actually committing illegal offences against us.

    We signed up for the free StomperNet and paid the freight. Then, when it didn't come, we decided to let that go and just cancel the subscription. We went through the official procedure to cancel our subscription and did so successfully, receiving confirmation emails that we had cancelled.

    Then, a few days ago, we were notified that StomperNet had charged us for the 2nd month subscription WEEKS AFTER we had cancelled.

    They are an absolute disgrace and should not be allowed to operate.
     
    simonspurr, Nov 6, 2008 IP
  4. eseller

    eseller Peon

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    #4
    they seem to have serious order problem
     
    eseller, Nov 6, 2008 IP
  5. simonspurr

    simonspurr Peon

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    #5
    they should be in court
     
    simonspurr, Nov 6, 2008 IP
  6. bobbylove321

    bobbylove321 Active Member

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    #6
    It's funny to see that these HIGH respected gurus don't know how to run a business. Shameful indeed. Customer services now adays are horrible because these gurus want to save money buy paying people overseas to do it. If you have a business in America then USE american customer service.

    They should learn from the Japanese shoe company Zappos. They went from $0 to $800 MILLION Dollars within 7 years all thanks to their fantastic customer service. They make you go through 4 weeks of customer service program before you become part of their team.

    Stompernet is probably the WORST launch I've ever seen.
     
    bobbylove321, Nov 6, 2008 IP
  7. mentos

    mentos Prominent Member

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    #7
    You should give them some time to respond to your email.
    Or you should directly call their phone
     
    mentos, Nov 6, 2008 IP
  8. bobbylove321

    bobbylove321 Active Member

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    #8
    I've been waiting for weeks. They are bad company.
     
    bobbylove321, Nov 6, 2008 IP
  9. eseller

    eseller Peon

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    #9
    I think they have made a fortune and no longer care, they maded 18 million dollars in orders in 1st 24 hours in 2008 launch
     
    eseller, Nov 6, 2008 IP
  10. gr33n

    gr33n Peon

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    #10
    that's very true.
     
    gr33n, Nov 7, 2008 IP
  11. eseller

    eseller Peon

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    #11
    do you ppl know any honest alternative to this program?
     
    eseller, Nov 7, 2008 IP
  12. wizlor

    wizlor Peon

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    #12
    hmmm...they have made so many millions...do they care about your tiny bit of contribution?
     
    wizlor, Nov 7, 2008 IP
  13. chini

    chini Banned

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    #13
    yes i'm pretty pissed of aswell, its been 3 weeks so way since i ordered, and only today i receive a email saying my order was sent.
     
    chini, Nov 7, 2008 IP
  14. amitun1

    amitun1 Peon

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    #14
    They are the BEST - just having so much costumers - I hope they will handle it well.
     
    amitun1, Nov 8, 2008 IP
  15. simonspurr

    simonspurr Peon

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    #15
    What do u mean they're the best - they're illegally charging me for products of which I have cancelled my membership for
     
    simonspurr, Nov 9, 2008 IP
  16. eseller

    eseller Peon

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    #16
    I think he meant they provide the best information rather than the bad customer service
     
    eseller, Nov 9, 2008 IP
  17. partang2

    partang2 Peon

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    #17
    To bad, really to bad
     
    partang2, Nov 9, 2008 IP