Still receiving traffic from a paused campaign

Discussion in 'Bing Ads' started by S_Amazan, Feb 14, 2007.

  1. #1
    What is up with msn. I paused a campaign 2 days ago and today I check my azoogle account and I received 14 clicks from them. Not only that, my budget was set to 250 but for some reason I am at 261.50. What is up with that. One more thing. I check the status of my campaign and it says. (Budget and user paused) so I see that its paused but why am I still receiving traffic.
    What should I do? I got no conversion because the campaign was a seasonal thing. that ended 2 days ago.
     
    S_Amazan, Feb 14, 2007 IP
  2. aeiouy

    aeiouy Peon

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    #2
    You sure the traffic is coming from MSN? Sometimes you could have people revisiting a link or hitting your site from a previous visit or in some other manner.

    Do you MSN reports actually show traffic they are charging you for many hours after you paused it? They do have a delay of a few hours, but after that you should not be charged.

    So actually pull the reports and see if they are showing clicks for you more than 3 or 4 hours after you paused the order.

    If they did, contact them and request a refund.
     
    aeiouy, Feb 15, 2007 IP
  3. jessecooper

    jessecooper Peon

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    #3
    ya that happened to me too, just complain and they'll fix it
     
    jessecooper, Feb 16, 2007 IP
  4. S_Amazan

    S_Amazan Active Member

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    #4
    Maybe thats the case because I check my msn stats it say I got no increase in clicks but the azoogle stats traffic the traffic was still coming in.
    everything seems to be okay now, but i know to call them if i see any errors.

    Thanx guys.
     
    S_Amazan, Feb 16, 2007 IP