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"Status:CLIENT HOLD" What does this mean, Site not opening...

Discussion in 'Domain Names' started by WorldImpulse, Oct 14, 2006.

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  1. #1
    I have a site http://www.headachecure.org/ which suddenly stopped working ( Domain Registrar : Namecheap)

    I thought some problem with my host but checked every thing and all was fine.

    Then i changed my host and still the site is not opening.

    I just checked the whois http://whois.domaintools.com/headachecure.org to see "Status:CLIENT HOLD"

    the domain still has 8 months to expire.

    Can anyone help me out in this ??
     
    WorldImpulse, Oct 14, 2006 IP
  2. amitpatel_3001

    amitpatel_3001 Results Follow Patience

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    #2
    I found all these things :
    Sorry, I could not determine the IP for www.headachecure.org (error 11004).
    Better to contact your registrar.
     
    amitpatel_3001, Oct 14, 2006 IP
  3. WorldImpulse

    WorldImpulse Well-Known Member

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    #3
    I did email namecheap 24 hours back but no replies yet. No phone number mentioned on their site :(
     
    WorldImpulse, Oct 14, 2006 IP
  4. Jean-Luc

    Jean-Luc Peon

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    #4
    Yep, you should contact your registrar. This "client hold" status is decided by the registrar. There will be no DNS resolution possible as long as the status remains unchanged.

    Jean-Luc
     
    Jean-Luc, Oct 14, 2006 IP
  5. amitpatel_3001

    amitpatel_3001 Results Follow Patience

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    #5
    Did you ask for this?
    +1.6613102107
    Amit
     
    amitpatel_3001, Oct 14, 2006 IP
    kpaul likes this.
  6. WorldImpulse

    WorldImpulse Well-Known Member

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    #6
    I did email them 24 hours back but no replies yet...

    May be they will take their own sweet time as week end going on :(
     
    WorldImpulse, Oct 14, 2006 IP
  7. WorldImpulse

    WorldImpulse Well-Known Member

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    #7
    Thanks man ...

    But in Vain ... "None of them avaliable .. Leave your name and number and they ll get back to me"
     
    WorldImpulse, Oct 14, 2006 IP
  8. WorldImpulse

    WorldImpulse Well-Known Member

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    #8
    Got this reply from namecheap :
    Hello,
    We suggest contacting as well as in regards as
    they can better assist you.
    Regards,
    Jerry G.
    Namecheap.com

    When i bought the domain from them is it not their responsibility to see to the problems which are coming to the domain.
     
    WorldImpulse, Oct 14, 2006 IP
  9. amitpatel_3001

    amitpatel_3001 Results Follow Patience

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    #9
    so i hope finally your problem ended :)
    or still they are working on this?
     
    amitpatel_3001, Oct 14, 2006 IP
  10. shadav

    shadav Active Member

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    #10
    holy crap man how long have you had this site?

    it could be that maybe the past owner is fighting that they didn't sell the domain name??? or maybe your payment bounced...it's hard telling

    but good luck

    in my understanding...no, not really.....they just offer the service to purchase the domain...they don't actually "own" the domain...sorry donno how to exactly explain that
     
    shadav, Oct 14, 2006 IP
  11. SuperChicken

    SuperChicken Guest

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    #11
    Not 100% positive, but make sure that all your information is correct as far as contact information listed with ICANN pertaining to that site. If it is found to be incorrect in any way, ICANN can revoke your ownership of that domain name. Also make sure it is in a locked status so that it cannot be activated for transfer, I have had people attempt a transfer of my site before in the hopes that it may be unlocked and I didn't stop it. I'm not sure about NamesCheap though, I use NorthBoard.com to handle all of mine...doesn't NamesCheap offer a 24/7 tech support?
     
    SuperChicken, Oct 15, 2006 IP
  12. Dave Zan

    Dave Zan Well-Known Member

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    #12
    To a certain degree that's true. But if you read their legal fine prints, you'll see
    what area/s they do have a say on.

    Technically "client hold" means any online service attached to the domain name
    won't resolve. Administratively it's because a legal issue occurred.

    Invalid WHOIS, spam complaints, or even upon receipt of notice of an upcoming
    legal dispute, it could be anything. As long as you emailed either one and gave
    as many specifics as possible, then give them roughly 24 hours to respond.

    It's even possible their registrar partner enom was the one who did that. A few
    people have complained online about enom shutting down their domain names
    for spam or phishing complaints.

    Try contacting enom, too. For all you know, they're the ones who did it.

    Here's a dirty little secret: most domain providers don't offer 24/7 support for
    complex issues like this one. It does cost money to give such service, especially
    if there's a pending legal one.
     
    Dave Zan, Oct 15, 2006 IP
    WorldImpulse likes this.
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