[statscheck] Stats/Server Overload For the Past few Days

Discussion in 'Site & Server Administration' started by RacerNO1, Oct 11, 2009.

Thread Status:
Not open for further replies.
  1. #1
    IMPORTANT: Do not ignore this email.
     This is cPanel stats runner on server27130.santrex.net!
     While processing the log files for user miccy, the cpu has been
    maxed out for more than a 6 hour period.  The current load/uptime line on the server at the time of
    this email is
     00:06:45 up 8 days, 26 min,  0 users,  load average: 5.68, 6.32, 6.92
    - Hide quoted text -
     You should check the server to see why the load is so high and take
    steps to lower the load.  If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).
    Code (markup):
    I receive this kind of email like every 4 hours, is something wrong with the server?

    Thanks
     
    RacerNO1, Oct 11, 2009 IP
  2. kailash

    kailash Well-Known Member

    Messages:
    1,248
    Likes Received:
    42
    Best Answers:
    0
    Trophy Points:
    190
    #2
    It seems that your server load is more than 5 since last few hours that's why you are receiving this message. You will need to check the processes running on your server as soon as possible. There is a chance that some malicious processes are running on your server. You can use top -c command to check running processes on the server (in SSH). If this is managed server, I suggest you to update your provider in this matter.

    Kailash
     
    kailash, Oct 11, 2009 IP
  3. cpace1983

    cpace1983 Peon

    Messages:
    58
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #3
    Definitely run top, then either restart the service, or kill the process using:
    killall -9 processname
     
    cpace1983, Oct 11, 2009 IP
Thread Status:
Not open for further replies.