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Stats problem

Discussion in 'Site & Server Administration' started by TLDTrader.com, Aug 21, 2004.

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  1. #1
    For the past few days one of my sites is not showing stats. I use Awestats to check hits.

    I contacted support and they informed me that it was caused by a cpanel bug. Anyone experiencing the same problems?

    Thanks.
     
    TLDTrader.com, Aug 21, 2004 IP
  2. flawebworks

    flawebworks Tech Services

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    #2
    They need to rotate their logs. The logfiles are getting too big; and they get stuck. Or since they use cpanel; they can run a command that will run your logs only, which might solve your issue. It would be better for them to clear the apache logfiles.
     
    flawebworks, Aug 22, 2004 IP
  3. TLDTrader.com

    TLDTrader.com Peon

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    #3
    I will send them an email and mention your recommendations.

    thanks a lot.
     
    TLDTrader.com, Aug 22, 2004 IP
  4. hergo

    hergo Peon

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    #4
    I've got the same problem. But for me it happens only every now and again.

    I contacted support and they ran some cron jobs on each of the sites i have with them which seemed to fix it. Well, at least its still working.
     
    hergo, Aug 23, 2004 IP