Statement question

Discussion in 'Optigold ISP' started by ColinR, Mar 7, 2005.

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  1. #1
    Shawn,

    Is their an option to allow Customer Number to appear on statements? I looked quickly but did not see it. Thanks.
     
    ColinR, Mar 7, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    You can swap customer number with login on Invoices (I'm not 100% sure, but I think it also applies to statements). It's under Invoice Setup.
     
    digitalpoint, Mar 7, 2005 IP
  3. ColinR

    ColinR Guest

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    #3
    I have had customer number appearing on invoices for sometime and when I generate a statement before I click "Preview, Print or Email" I can see the customer number on the statement. When I select any of the three prompts it does not appear.
    Running version 3.3.7 if that helps troubleshoot
     
    ColinR, Mar 7, 2005 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    I double-checked and it shows on the statement when I generate a statement. Can you fax or scan a copy of what you are seeing?
     
    digitalpoint, Mar 7, 2005 IP
  5. ColinR

    ColinR Guest

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    #5
    Have one document containing two screenshots to send..I'll zip up and email it to..?
     
    ColinR, Mar 7, 2005 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    is fine.
     
    digitalpoint, Mar 7, 2005 IP
  7. ColinR

    ColinR Guest

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    #7
    sent..thanks
     
    ColinR, Mar 7, 2005 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    The fancy invoices only show it on the return stub, if you want it to be like it shows before the preview, you would need to switch to the non-fancy invoice format.
     
    digitalpoint, Mar 7, 2005 IP