SSL Error: Could not find trusted certificate

Discussion in 'Optigold ISP' started by carock, Apr 29, 2005.

  1. #1
    I didn't find this in a search of the forum.

    I used a Geotrust SSL cert for my server, and my server events for it give this error:

    ERR: Error loading URL: Could not find trusted certificate

    On the servers that use Thawte certs, I don't have this problem.

    Do you have a procedure to fix this? I've tried the following, but still isn't working...
    From the actual cert on the SSL web site, I tried importing into my store---
    -----------------
    C:\Program Files\Java\j2re1.4.0_01\lib\security>..\..\bin\keytool -import -trust
    cacerts -alias geotrust-cpanel3 -file geotrust-cpanel3.cer -storepass changeit

    Owner: CN=cpanel3.greatweb.com, OU=Domain Control Validated - GeoTrust QuickSSL
    Premium(R), OU=See www.geotrust.com/resources/cps (c)04, OU=https://services.cho
    icepoint.net/get.jsp?GT78780786, O=cpanel3.greatweb.com, C=US
    Issuer: CN=Equifax Secure Global eBusiness CA-1, O=Equifax Secure Inc., C=US
    Serial number: 16e5a
    Valid from: Wed Apr 20 12:18:24 CDT 2005 until: Fri Apr 21 12:18:24 CDT 2006
    Certificate fingerprints:
    MD5: 27:97:78:98:36:92:36:FE:07:8C:00:24:51:3C:2A:30
    SHA1: 0E:5A:3B:37:4E:C6:9A:A8:87:44:98:99:DF:88:85:0F:B9:1E:4E:35
    Trust this certificate? [no]: yes
    Certificate was added to keystore

    ------------------------------------
    Also tried importing the root cert into the cacert store...
    ------------------------------------
    C:\Program Files\Java\j2re1.4.0_01\lib\security>..\..\bin\keytool -import -trust
    cacerts -alias geotrustroot -keystore cacerts -file geotrustroot.cer -storepass
    changeit
    Certificate already exists in keystore under alias <equifaxssl>
    Do you still want to add it? [no]: yes
    Certificate was added to keystore
    ------------------------------------

    Any ideas. I would really like to get away from the expensive Thawte certs if I can.

    Thanks,
    Chuck
     
    carock, Apr 29, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What version of NetTools do you have listed under My Stuff -> System Info ?
     
    digitalpoint, Apr 29, 2005 IP
  3. carock

    carock Peon

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    #3
    NetTools v2.2
     
    carock, Apr 29, 2005 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Load the Optigold ISP installer on your machine and do a "Workstation Installation", that should fix it (new version of NetTools).
     
    digitalpoint, Apr 29, 2005 IP