IVR is short for Interactive Voice Response, a tool thatwas quite useful to corporations within the past few decades. An extensive review of extant literature shows that the function of IVRs is certainly to enhance the quality of customer satisfaction. The expression is undoubtedly actually quite general and can be used to label just about any computerized, automatic phone model. IVR is by no means a brand-new technique on the scene - yet one that is without a doubt advanced and regularly advances to fulfill the requests involving our hurried community. An effective example associated with exactly how this solution has become much better recently is the refinement coming from a touch tone only structure to systems that are fitted with the means of recognizing speech. Notably, this last concept, IVR system, that I want to open a discussion on and talk about in more detail, what are peoples views? Reference: http://www.encoded.co.uk/