When I send an email to members of my forum using the send email function in SMF the email just goes into peoples junk mail. How can I over come this? Cheers Notting
it isn't a problem related to the software for the forum. a lot of things could cause it: is your domain blacklisted? is your ip? check here. you could also be using "trigger words" that may stop it from getting through. don't mention anything that may set that off-- avoid saying "porn," "casino," etc. some are even strict enough that "free" sets them off. other than the above, all you can really do is ask that they whitelist you. or require email validation to begin with; if they needed an email to sign up, it should be clear the emails are getting through.
That mostly depends on: - wording of the emails - IP address from which it is sent - email headers Did you try SMF forums?
There seems to be a bit more activity on the forums straight after I sent the email so maybe some of the emails did get through. The forum is http://www.theafricangreyparrot.com/African-Grey-Parrot-Community-forum.html so i cant imagine it would be blacklisted (unless because of other site on the server). Also i dont think there are any trigger words in the email I sent! ah well, not going to get to hung up on it Notting
you should still check the server's ip in an email blacklist database. you can end up blacklisted through no fault of your own. say your server is compromised and there was an open proxy on it-- you're going to be on the blacklist now. ditto if someone else was spamming on the same ip.
according to www.dnsreport.com you do not have an SPF record: so talk to your host about an SPF record.
My SMF e-mails work fine with all e-mails so far. That's not a problem with SMF. As disgust had suggested, check your IPs and all...
If there is no "wording" problem with your mails, then you should also check if your mail server has reverse dns. If it don't then it is normal that your mails are junked.