Sites Keep Getting - Account Suspended Page - (cgi-sys/suspendedpage.cgi)

Discussion in 'Site & Server Administration' started by LindseyInteractive, Nov 7, 2013.

  1. #1
    So, here is the deal, I had the following two websites:

    dipshare.com
    thatsjusthilarious.com

    They were on a server that I cancelled and forgot they were on there, so they started showing up that the account was suspended (which makes sense).

    So I got the files and put it up on a different server, swithced my DNS and IP Settings, etc, however, we are still getting that they are showing suspended and getting the following url (http://www.domain.com/cgi-sys/suspendedpage.cgi).

    You can PING the sites and you can see they are resolving to the new host and new server, but the problem is still showing. I even go to Hidemyass.com and use a proxy, but still getting the same error.

    Can someone please help me.
     
    Solved! View solution.
    LindseyInteractive, Nov 7, 2013 IP
  2. #2
    check for an htaccess.suspended file in the public_html folder
     
    ufshane, Nov 7, 2013 IP
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  3. LindseyInteractive

    LindseyInteractive Well-Known Member

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    #3
    Ufshane, there was one of these in there, but i deleted them, and they are no longer there and STIll getting that.
     
    LindseyInteractive, Nov 7, 2013 IP
  4. ufshane

    ufshane Well-Known Member Affiliate Manager

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    #4
    correct, when it is suspended it backs up the htaccess file with the suspended name and creates a new htaccess file... that is the one to delete
     
    ufshane, Nov 7, 2013 IP
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  5. Nigel Lew

    Nigel Lew Notable Member

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    #5
    When did you do this and is the new machine here 199.231.189.22 ?

    N.
     
    Nigel Lew, Nov 7, 2013 IP
  6. ufshane

    ufshane Well-Known Member Affiliate Manager

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    #6
    Looks like they are back up now, just need to fix the database connections and you will be good to go
     
    ufshane, Nov 7, 2013 IP
  7. LindseyInteractive

    LindseyInteractive Well-Known Member

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    #7
    Thanks, I got it setup now. Thank you guys so much
     
    LindseyInteractive, Nov 7, 2013 IP