sites are hacked and google not replying

Discussion in 'Security' started by nationhealth, May 1, 2009.

  1. #1
    hello,

    my sites are hacked i have deleted from hosting and uploaded to new hosting but still no luck reported in google webmaster since last 4 days but no reply what should i do it does display

    Reported Attack Site!

    Attack sites try to install programs that steal private information, use your computer to attack others, or damage your system.

    Some attack sites intentionally distribute harmful software, but many are compromised without the knowledge or permission of their owners.

    can any one please help me urgently as it was having PR2 hope i dont lose my Pr

    thanks
     
    nationhealth, May 1, 2009 IP
  2. pitagora

    pitagora Peon

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    #2
    you will need to correct the problem your self and wait for it to be corrected in google too. It might take a few weeks or months. If you are no longer indexed in google file a reconsideration request. The bad news is it might take 3 months.

    In my experience google staff never respond to such emails. The only emails they do respond to are adwords and adsense related, and they respond to those using poor and unmodified templates and incompetent level 1 support staff. They are rarely helpful.
     
    pitagora, May 2, 2009 IP
  3. SSANZ

    SSANZ Peon

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    #3
    incorrect.

    All you need to do is change nameservers ( webhosts ) and publish something slightly different on your site - Also get a professional security engineer to ENSURE 100% that is there no malicious code within your site.


    Google is helpful if you know the right people, the mainstream communication channels are flooded.

    If it took 3 months for google to recrawl a site and determine if it was still malicious or not would be legally dangerous for google - even with there global position, they just simply could not block a site for 3 months based on the fact - They had malicious scripts injected for 3 days, then it was removed after that 3 day period... it would kill businesses all over and there would be a lot more talk of it.

    my 2c.

    i hope you get it sorted :)
     
    SSANZ, May 2, 2009 IP
  4. nationhealth

    nationhealth Active Member

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    #4
    the problem is... i have shifted space so obviously name server is changed i keep it completely blank without any data for 3 to 4 days but no luck than i upload again same script but fresh copy from script owner but still no luck i have also request google to reconcile but no luck so i dont know as its more than 10 days now and i am losing business as it was PR2 site. and suprisingly two of more site are now in same situation so what you people think is it some one try to hack domain registry or anything else because after changing hosting in new domain it does display hacking now so might be some one playing with my domain registry or something more than that. domain are hosted in godaddy and 1and1 and i think they are safe still but you never know.

    thanks for all of your guidance. This is really hectic as some one hacked your site neither hosting company taking response nor google or domain registry people.

    hope you people have some certain and permanent solution for me.

    Thanks
     
    nationhealth, May 3, 2009 IP
  5. pitagora

    pitagora Peon

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    #5
    you said it :) mainstream communications. :p Not everybody has "contacts" in google. For the rest of us it's a maximum of 3 months. That's how much you may need to wait if you are banned for whatever reason. I wasn't kidding.

    And yes, if you search a little you will see people are making a fuss about it. And yes, businesses are going bankrupt. This is what happens when you rely on 1 source of visitors. Monopoly is dangerous for this exact reason.
     
    pitagora, May 5, 2009 IP
  6. Rivmedia

    Rivmedia Notable Member

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    #6
    No need to change nameservers or anything, just make sure your sites clean and submit it for review here : http://www.stopbadware.org/home/reviewinfo

    they will review it and inform google and other third parties its ok again , how long this takes however im not sure
     
    Rivmedia, May 5, 2009 IP
    SSANZ likes this.
  7. SSANZ

    SSANZ Peon

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    #7
    Good info, thanks for this.
     
    SSANZ, May 5, 2009 IP
  8. Rivmedia

    Rivmedia Notable Member

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    #8
    Rivmedia, May 5, 2009 IP
  9. bollinger1985

    bollinger1985 Peon

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    #9
    We have got the same problem for some our website and we have successfully eliminated the alert message from google. In our website, we have explained the steps that we did to solve the problem. Have a look at http://news.submitinme.com/newsdetails-26.aspx
     
    bollinger1985, May 6, 2009 IP
  10. nationhealth

    nationhealth Active Member

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    #10
    thanks for all of your suggestion and now i am safe as my both the site are now out of danger just waiting to be third site up and running.

    thanks again
     
    nationhealth, May 7, 2009 IP