I used to like it and had a good experience with site submit express. I tried it for another site about 3 weeks ago. I got the normal message that the site was accepted so I waited to see it get indexed. 2 weeks later they email me and say my site has been rejected because it was doing something against their policy guidlines. Do I get my money back? No! Do I have to pay again to try to resubmit it? Yes. Bunch of theives!