Site not loading..tracert is OK

Discussion in 'Site & Server Administration' started by Lukas, Apr 14, 2007.

  1. #1
    What happens when a site is not loading at a particular host for me ? ( it is not displaying on my screen..I tried it in firefox and IE. )

    I did a tracert and ping....all looks well there, so is it just me..?

    the packet loss explanation is strange.... especially when it is only that site

    all other sites from a different host load fine.

    thanks for any help or comments
     
    Lukas, Apr 14, 2007 IP
  2. Kalyse

    Kalyse Peon

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    #2
    Just because tracert works doesnt mean the site is operational.

    Apache may be down, or firewall problems...

    It could be many things, you should contact your host.
     
    Kalyse, Apr 14, 2007 IP
  3. cyanide

    cyanide Peon

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    #3
    Have you tried sub-pages other than the home page?
    What about viewing the site from the ip address? (eg xx.xxx.x.xx/~username/)
    Have you checked the error logs? If it's a php script choking, the logs should give you a clue.
     
    cyanide, Apr 16, 2007 IP
  4. feroz97

    feroz97 Well-Known Member

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    #4
    Yep your apache could be down , try restarting it from WHM.
     
    feroz97, Apr 17, 2007 IP
  5. Artisan

    Artisan Well-Known Member

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    #5
    You should provide more information about your problem.
     
    Artisan, Apr 17, 2007 IP
  6. chilli_source

    chilli_source Active Member

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    #6
    are there other domains on that server, and can you access those?

    also, i sometimes use a remote gzip test tool to see if my pages are serving pages ok to another IP (which can help identify if its a connectivity issue with your isp):
    http://leknor.com/code/gziped.php
     
    chilli_source, Apr 18, 2007 IP