Hi, Me and my programmers are stuck with a error and we think it maybe related to sessions. This is the problem. I have about 300 people all over the US loggin to a admin area on my site. They each see the same admin area. In this admin area thay can post up items they want to sell using a standard html form. The admin area uses session cookies so that they login and post different items they want to sell on our site. over the past 12 months we have had 4 complaints that when the users post the items they are not going into there own account? but appear in the accounts of other users? I have tried to make this happen for me but i can not recreate this error ? The session time is 0 (untill the browser closes for timeout) Today another user reported the same problem (5 in 12 months) and said she had posted a item and it worked fine, she then posted a 2nd item and this could not be found in her account but was found in another user account, and then posted a 3rd time and this worked fine? what the hell ? she said that she did not log out and the only time away from her computer was to make a coffee and that was for 15 mins max. She keep the same window open all of the time, did not log out? any suggestions or ideas.
Every time I've experienced something like this, it was because of browsers using Microsoft proxies. What are the chances that that's the case (ie. they're all using the same proxy, even if it's 'invisible' to them)?
To be fair, I don't know for sure that that was the problem but whenever we had a problem, the 'problem users' were using a proxy on a 'Microsoft, Microsoft, Microsoft' network. That is to say, I'm pretty certain that it was some form of proxy setup from MS. I could be wrong, though. Our specific problem was that we had this proxy for internet access but the server was on the intranet. Those that hadn't set up their browsers to not use the proxy for that intranet server still went through the proxy server and they were the ones that experienced issues. You could probably tell by looking in the internet options of IE (or the proxy settings of Firefox). If you can, disable any mention of proxies and see if that helps...
In IE6, at least, it's in: Tools > Internet Options > LAN Settings There's an area there for Proxy Server (the 'Bypass proxy server for local addresses option' may help, otherwise look in 'Advanced' then 'Exceptions').