Server Specifications? Funny LiveChat Conversation! ha ha

They are reseller and trying to make money

 

Here is what they say:


About One.com:
One.com is an innovative supplier of web hosting services. One.com (B-one) was established in 2002 in Denmark and is today one of the leading companies in Europe within the provision of domain names and sales of web hosting services.

Since the foundation of One.com (B-one) in 2002 by Jacob Jensen, One.com has experienced constant growth and has, today, more than 400,000 customers in 149 countries and handles more than 48,000,000 e-mails and 5,500,000,000 web page queries every month. (January, 2007)

Today, One.com has 70 employees, a healthy, strong financial position and is fully geared to meeting the potentials and challenges of the future.



I don't think they are resellers.. if all these are true

 

It's My Turn

I Think ONE.COM Should Close Down Cos ONE.COM Is Very Rude And Also Support Of ONE.COM Sucks. Really They Are Only ONE Of Their Kind.

Regards

 

I think sales persons are getting some more LOAD than usual due to this therad
That's the cause of being RUDE

Please do not ask same type of questions.. otherwise they will get :MAD:

 

who gives a shit if they get mad. i don't.
plus they should be able to answer questions honestly and completely, which they are not doing. one.com, good name. too bad their screwing it up with an inept sales and support staff.

 

Sounds like they hire crappy sales people for the lowest cost possible.

 

Brilliant story
You would think that before installing that live chat application he would have all the possible answers prepared
What an idiot

 

ONE.com actually spend loads, haven't you seen their ads everywhere paying 60c to 1 dollar

lol.

 

that is sick..besides nothing is for free in this world sir..if ever that a company will give free products or services, they will let you pay in the end.

 

Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Jens'
you: Hello
Jens: Thank you for using One.com 24/7 Interactive Online Support. My name is Jens. How may I assist you?
you: i am interested in your hostin
you: where are the servers situated?
you: Hello.
Jens: Hi tehre
Jens: denmark
Jens: in copenhagen
you: oh ok
you: what are your server specs
Jens: Our servers are linux
Jens: we use an apache also
Jens: Here is the webpage that contains the PHP 5.2.5 configuration for One.com:
you: I mean your server resources like ram, cpu etc
Jens: http://one-docs.com/php5/
Jens: we do not give such informations
you: Why not?
you: Is it not essential for the buyer to now exactly what they are gettings?
you: What if my website hits the digg frontpage
Jens: sure they can
Jens: i sent you the link
Jens: please read that first
Jens: our linux version is debian
you: I don't mean your Linux version
you: I am asking about your CPU
you: and RAM
Jens: we do not give such informations
Jens: you can send us an email about that to
you: What is the reason for this?
you: But arent you the support?
Jens: its confidential frm our company
you: I shouldn't really be sending an email to support when you are talking tio me righr now.
Jens: but pleae send us an email and we will let you know
Jens: do not worry
you: what connection do your servers have?
Jens: We do not have such informations
Jens: sorry to seem strange to you
you: Indeed.
Jens: Not me but the fact that we do not know that
you: Do you have a speed test file
Jens: We do not have those informations
Jens: we do offer 15 days money back
you: How much are you paid, you seem quite helpful.
Jens: You can take a domaine and in 15 days if you are not satisfy you can get your money back
Jens: Our company decided to not give such an info for customers
Jens: This has nothing to do with me or with any other supporter here
Jens: Neither with the salary
Jens: I do have a good salary by the way
you:
you: any ranges?
you: because you probably deservemore
Jens:
you: why the sad face
you: i did say you deserve moe
Jens: Ok
Jens: thanks
you: but do you have any ranges/
Jens: for what please?
Jens: for my salary?
you: Yep
Jens: you can ask that in the email also
Jens:
Jens: at least here we have no government taxes
you: but it wont be you who will reply
you: not even a range?
Jens: in gbp i do not know the convertion
you: that is ok.
you: in whatever currency you have
you: I can convert it
Jens: 3000 usd
you: per month?
Jens: yes
you: where do you live, in the USA or some other country?
Jens: in some country
Jens: i prefer the questions about our servers
Jens: we do not offer a test file
you: I am guessing Germany.
you: what type of servers do you have?
you: pentium 3?
Jens: linux
Jens: debian
Jens:
you:
you: not the OS
Jens: no
you: the processor
you: what type
Jens: im not sure
Jens: please read this
Jens: the thing is that we do not work from denmark
Jens: where all the servers are
Jens: but ehre some more infos
you: oh ok, so where are you situated then?
you: that is understanable that you dont work from denmark
Jens: we are situated in teh uae
Jens: and believe me, we give few informations about the servers
Jens: some customers aask for example
Jens: how many domaines are per server?
you: yes.
Jens: we cannot contact our admin and ask them that
Jens: we cannot say such a things
you: oh
Jens: so do not take it as a miss skill
you: so you can't even say to your boss
you: who would pass it on to the data center people?
Jens: One.com’s data centre is located at Interxion, which offers world-class server room facilities and guarantees 99.999% uptime. See www.interxion.com for further information.
Jens: One.com has entered into close collaboration with Hewlett-Packard. Therefore, all servers are supplied by Hewlett-Packard, which ensures stability with the best hardware quality on the market.
you: oh right
you: is your salary of 3000 usd in the UAE good or bad?
you: because dubai is a pretty nice place from what ive seen.
Jens: its ok
Jens: yes it is
you: I was wondering that since 3000 usd is not that much in the UK
you: thats how rich it is =/
Jens: i didnt say im rich
you: I know
you: I am saying the UK
Jens: yes
you: but as you are happy?
you: who was the worst person you have ever spoken to in this chat>
you: what are your working hours?
you: i hope they give you good hours
Jens: we work like 7 hours a day
Jens: thanks
you: thats pretty good
you: do you get breaks?
Jens: yes of course
Jens: i need that
you:
you: what don't you like about one.com
--------------------------------------------

I had to suck up, gimme something.

 

I've got some thing new about their Advertisment

They are advertising on Yahoo Messenger! They must be reaching a lot of people

 

Found On Dp Webhosting Forum Today... Permanent

Nobody tried their Live Chat again Server configuration ???

 

Welcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods.
You are now chatting with 'Cedric'
Cedric: Thank you for using One.com 24/7 Interactive Online Support. How may I assist you?
you: Hi Cedric. am looking for hosting some of my domains
Cedric: Hi
you: do you have multiple domain hosting?
you: on a single account
Cedric: no we do not support such
you: so. what do i do if i have 10 domains?
you: buy 10 hosting accounts?
Cedric: yes as this is how our server is configured
you: any discount for new domains ?
you: i mean i buy your hosting for 10 of my domains
Cedric: no we currently do not have any running promotions in Malaysia
you: our services are based in London. what do i care if you dont support malaysia
you: any promotions for UK?
Cedric: We are offering registration or transfer of domain name and 3000MB web space absolutely free for the first year.
Cedric: So all you need to pay is a minimal setup fee of 9 GBP + VAT
you: okay. for the second year?
Cedric: 19.3 GBP (.uk) 22.8 GBP(.com)
you: so 10 domains = 228 GBP?
you: hosting charges differ for TLD?
you: i need ONLY hosting. i have domains
Cedric: you will need to move the domain to us thus they differ in pricess
you: why do i need to move my domains?
you: i just need hosting. price for that
Cedric: as the domains needs to be with us to avail the hosting
you: i dont need to do that. i can just POINt to your nameservers if you are not aware of that..
you: do you have a price for HOSTING. you dont worry about how i buy domains
Cedric: no not possible as the package we have is bundled
you: i dont need your package.. PRICE is all i want
you: what servers you use for hosting my domains?
Cedric: We do not provide a hosting package only
Cedric: All our servers use Linux
you: do you support magento ecommerce hosting?
Cedric: No it is not supported
you: so its a waste hosting with you?
you: can you tell me your server config
you: so that i can check what is supported and what is not
Cedric: All our servers are based on Debian Linux. We use Apache 1.3.33. We use Linux servers in both x86 and 64-bits
Cedric: Apache 1.3.33
Cedric: PHP 5.2.9
Cedric: MySql 5.0.32
Cedric: phpMyAdmin 2.5.7
Cedric: if require any info in regards to our pgp configuration
Cedric: http://one-docs.com/php5
you: server config please / not software config
you: do you use powerful celeron servers?
you: or the low quality quad core ones?
Cedric: sorry we do not provide such information
you: you want my money. you host my website but cant say about servers. why?
you: i am a webmaster. i am answerable to my CLIENTS
Cedric: You can inquire this via email to
you: i cannot say the same reply as u tell me
you: then what are you doing now?
you: is this a support call?
you: a live support ?
you: Hello, are u there?
Cedric: we do nt have such inf, if you require then you need to send the email
you: can i host rapidleech?
you: i want to take 25000MB package
Cedric: we do not support donwload sites
you: if your server doesnt support my scripts. my money back?
Cedric: we only have a 15 day money back guarantee
you: after that.. if my scripts arent supported?
you: that is very funny
you: this is a routine call for your service from DigitalPoint Forums ( http://forums.digitalpoint.com/showthread.php?t=793919&page=2 )
you: read more here and have some fun
you: lame business
Cedric: Is there anything else I could assist you with?
you: you people talk like parrots everytime
you: assist yourself please
Cedric: Okay- Feel free to contact us again for any further assistance. Bye and hope you have a nice time.
Chat session has been terminated by the site operator.

 

Lol why you guys keep playing with them

But, I must admit that their service s* indeed.