1. Advertising
    y u no do it?

    Advertising (learn more)

    Advertise virtually anything here, with CPM banner ads, CPM email ads and CPC contextual links. You can target relevant areas of the site and show ads based on geographical location of the user if you wish.

    Starts at just $1 per CPM or $0.10 per CPC.

Server Load times

Discussion in 'Site & Server Administration' started by sarahk, Feb 12, 2014.

  1. #1
    I've got shared hosting with a number of wordpress sites on it. All tick over nicely and load quick enough.

    I've just changed one site from wordpress to phpld and initially it loaded well but after a day it suddenly slowed down.

    [​IMG]
    Is this a software issue or a hosting issue?

    Any tweaks I can do?
     
    sarahk, Feb 12, 2014 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,333
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #2
    Does it have any sort of debugging mode that does things like show you the queries being run?
     
    digitalpoint, Feb 12, 2014 IP
  3. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #3
    I don't think so.

    I've turned on caching but that doesn't seem to have an impact

    upload_2014-2-13_11-50-33.png
     
    sarahk, Feb 12, 2014 IP
  4. JPC-Sabrina

    JPC-Sabrina Member

    Messages:
    461
    Likes Received:
    8
    Best Answers:
    0
    Trophy Points:
    33
    #4
    If you haven't found your solution yet then put in a call or ticket to your hosting provider. If it is a software issue they will let you know and they may be able to even make some suggestions to help you get it corrected more quickly.
     
    JPC-Sabrina, Feb 12, 2014 IP
  5. ServerDealsDominic

    ServerDealsDominic Active Member

    Messages:
    67
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    80
    #5
    This could be attributed to a number of things. Server load, Overselling, Your Software Load, HW Issues, etc. Your best bet is to contact your provider directly and they should be able to walk you through the process of finding the direct cause. Any good host would be able to at least do this for you. Then once you figure out the issue they should be able to provide you with a solution. Hope this helps!
     
    ServerDealsDominic, Feb 12, 2014 IP
  6. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #6
    Thanks, I'll do that. The site is, apparently, running fast for users in the US despite being slow as treacle for me. I figured, initially, that since other sites on the server were fast and this one is slow that it would be a site and not a server issue.
     
    sarahk, Feb 12, 2014 IP
  7. sundaybrew

    sundaybrew Numerati

    Messages:
    7,294
    Likes Received:
    1,260
    Best Answers:
    0
    Trophy Points:
    560
    #7
    Hi

    What host are you using?
     
    sundaybrew, Feb 12, 2014 IP
  8. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #8
    A crowd called kiwilink in NZ, they're fine - seems it might be my vodafone connection - it's fast for everyone but me :(
     
    sarahk, Feb 12, 2014 IP
    sundaybrew likes this.
  9. sundaybrew

    sundaybrew Numerati

    Messages:
    7,294
    Likes Received:
    1,260
    Best Answers:
    0
    Trophy Points:
    560
    #9
    COOL - Glad to hear you got it working !!!
     
    sundaybrew, Feb 12, 2014 IP
  10. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #10
    Yeah, kinda, working for everyone except the person who really needs to get in there and approve the listings ;)
     
    sarahk, Feb 12, 2014 IP
  11. sundaybrew

    sundaybrew Numerati

    Messages:
    7,294
    Likes Received:
    1,260
    Best Answers:
    0
    Trophy Points:
    560
    #11

    URH! Yeah - I have been there, like when the internet goes out here and then customers are calling for tracking numbers and no way to access website......so frustrating!
     
    sundaybrew, Feb 12, 2014 IP
  12. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #12
    Ok, a bit more digging and this isn't a site problem anymore

    Site is fast for everyone but me - even on my home network
    Site is slow on all browsers
    I've changed my dns settings from the ISP to google's
    I've cleared out my browsing history/cache etc
    I've rebooted (this is windows after all)

    A tracert from my PC to the problem site and my blog on the same server give very similar results.
    Interestingly at step 5 there is a noticeable pause for all the sites on the server that I tested even though the results don't bear that out.

    [​IMG]

    What is left to do?

    upload_2014-2-14_9-44-25.png
     
    sarahk, Feb 13, 2014 IP
  13. eric281

    eric281 Member

    Messages:
    46
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    41
    #13
    Try changing your DNS server on your computer and seeing if you have better luck. I'd suggest something like google's public dns 8.8.8.8.
     
    eric281, Feb 13, 2014 IP
  14. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #14
    done :)
    see my last post.
     
    sarahk, Feb 13, 2014 IP
  15. eric281

    eric281 Member

    Messages:
    46
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    41
    #15
    Oops, sorry I'm blind.
     
    eric281, Feb 13, 2014 IP
  16. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #16
    That's ok, I'm grateful you took the time. I'm just getting super frustrated by this.
     
    sarahk, Feb 13, 2014 IP
  17. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,333
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #17
    That's really weird... what if you try to retrieve a static file so it's not going through PHP/application layer on the server?
     
    digitalpoint, Feb 13, 2014 IP
  18. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #18
    Good point. Normal speed.

    http://realstate.ws/uploads/media/1/home3.jpg

    So we're back to the hosting/scripts?
     
    sarahk, Feb 13, 2014 IP
  19. sundaybrew

    sundaybrew Numerati

    Messages:
    7,294
    Likes Received:
    1,260
    Best Answers:
    0
    Trophy Points:
    560
    #19
    Are you running wordpress?
     
    sundaybrew, Feb 13, 2014 IP
  20. sarahk

    sarahk iTamer Staff

    Messages:
    28,500
    Likes Received:
    4,460
    Best Answers:
    123
    Trophy Points:
    665
    #20
    Only on the fast sites :)

    This one is phpld - was fast for the first couple of days and I had a few dns issues initially which is why I went and reset them to google's and have done flushdns more than I probably need to in an entire lifetime.
     
    sarahk, Feb 13, 2014 IP
    sundaybrew likes this.