server ip problem

Discussion in 'Site & Server Administration' started by subra, Mar 4, 2008.

  1. #1
    Hi,
    We have a minor fault with our server. IP numbers of the users are not
    displayed. Though we have many users online, it only shows our own IP number
    instead of showing the other IP numbers. Our server stats also not working.
    What is the reason for this? Can you tell us how this can be solved?

    this month Total Unique : 1

    last month Total Unique : 372254

    my visitors are the same and more
     
    subra, Mar 4, 2008 IP
  2. inworx

    inworx Peon

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    #2
    What stats are you using? Awstats?
     
    inworx, Mar 4, 2008 IP
  3. Jean-Luc

    Jean-Luc Peon

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    #3
    This happens because you have a firewall or proxy or router that caches all external requests to the server. The server only sees these requests coming from the firewall/proxy/router. There must be some setting on this caching device that allows to pass the IP information through.

    Jean-Luc
     
    Jean-Luc, Mar 5, 2008 IP