Feedback Seriously needs to be consulted.

Discussion in 'Support & Feedback' started by Rukiara, Mar 17, 2011.

  1. #1
    Okay, I"m sick of this. I'm a rather up-standing "forum goer" if you will and yes i've made a few mistakes and kept my god damn mouth shut, but this is A HORRIBLE EXCUSE FOR ADMINISTRATING.

    I just got an "infraction" for a post that is NINE MONTHS OLD.

    Yeah a few things I deserved, but about half of my infractions is for stupid crap. I see people posting all the time, not following the rules, people with 1 post in the buy/sell/trade section I did my TIME before i even went in that section.

    This is not your typical "complaining whiny" person, this is a very valid complaint.

    This isn't just about an infraction, but I reported multiple times the fact that I felt I had a bad itrader left. And I got no response ! None! I reported it multiple times, and I only wanted a response. Even if that response were to say "I'm sorry, but there is nothing we can do." or "we feel this is valid."

    It's quite toss if you ask me, and I don't even care if its not removed.

    GIVE ME THE COURTESY OF RESPONSE.

    That button is essentially pointless and should be taken down if it won't be regarded seriously. I feel many reports are disregarded, and even tried PMing a mod once or twice with a complete lack of response. I never know who to go to for a quite, private discussion whom I know will respond.

    Stop letting your administrator be incredulous jerks for no reason. What do they do, scour old posts so they can incriminate us? I obviously follow the rules now otherwise they WOULDN'T BE ABLE TO GET ME ON AN OLD POST cause they'd be bothering with new ones.


    I see scammers get off scott free around here, people who do tons and tons and tons of pointless posts on popular threads, "PM ME WITH INFO" is not a valid post in my opinion, or "PM Sent" and yet zounds of people get away with it daily.

    I watched a thread for a guy selling an e-mail list get away with selling a few copies of it, having a semi-popular thread, and had it in his signature walk around scott free. It wasn't taken down, no action was taken (I was talking to him at the time. I tried to warn him that it was a bad thing and he scoffed in my face as if I was lieing to him! AND YOU PROVED HIM RIGHT by letting him keep it up.)


    Moral of the story: Be realistic about your infractions. It's like trigger happy cops who need to fulfill a quota.

    Thanks for reading this. I patiently wait my next infraction from someone being pissed off that I gave honest feedback, and please note this is not one complain about a silly infraction -- that will go away with time. Also note I DO NOT WANT MY INFRACTION REMOVED. I want a solid, consistent, and honest set of infractions at the very worst. I think that as administrators petty acts such as these, which I am not the only one to experience need to be looked into. And "reporting" someone or something needs to be a bit more worth while, I UNDERSTAND you are busy and I respect that, it is a popular forum. But I do not see how multiple reports can be ignored in such a manner, I feel like reporting anything is rubbish. :(

    P.s.

    Everything else is awesome.
     
    Last edited: Mar 17, 2011
    Rukiara, Mar 17, 2011 IP
  2. robjones

    robjones Notable Member

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    #2
    A report button is to give members a chance to help sweep dirt outta the room so they don't have to wade thru it, not so they can get warm fuzzies. In a large forum there are too many reports to feasibly respond to every reporter AND deal with the report. That said it is a bit hard to believe you've been here over 60 days and these ingrates havent shaped this forum to suit your wants and desires yet. :-P
     
    robjones, Mar 17, 2011 IP
  3. Smyrl

    Smyrl Tomato Republic Staff

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    #3
    As a one time mod, T0PS30, once stated, "We all speed, at times we get caught and receive a citation, most of the time we do not. The same is true regarding rule violations.

    As Rob said, we do not have the time to respond in a PM to every bad post report made. When you see a violation of the rules, please continue to alert us using the bad post report feature.
     
    Smyrl, Mar 17, 2011 IP
  4. Rukiara

    Rukiara Well-Known Member

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    #4
    Darn tootin' they need to shape it into what I want! Lol jk jk. And yes I understand its not feasible to respond to every and all calling (some of us are rather trigger happy I am sure. Especially people trying to get revenge via reporting.) It is just a little flustering trying to do a really good job and following rules to see all this stuff sorta walked on, then getting a 9 month infraction when I see currently, today infractions in the same threads only newer. Wouldn't this make more sense? And multiple reports, is there anyway to be able to get a better response? I've given up trying to discuss to someone my itrader I disagreed with (at the time I had proof, now I've all but lost it.) though a few days later I got chewed out and lost multiple job opportunities because of it, truly is a bit of a pain.

    Completely understandable, just wish things could be a bit sorted.


    And again to the speeding comment, I'm not asking anything be removed or fixed -- whats done is done. :) More or less if a cop pulled me over because I was speeding nine months ago when there are people speeding past him is the baffling aspect of it, not the citation in the first place.
     
    Rukiara, Mar 17, 2011 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    Well first of all, there is no 9 month infraction... So if you got one, it wasn't here.

    And we tend to not respond to requests that are covered in the FAQ (which clearly explains we don't get involved in disputes between members).

    As far as acting on reported posts... You have reported 2 posts (ever), and both reports were acted on, so not sure what you are talking about.
     
    digitalpoint, Mar 17, 2011 IP
  6. Rukiara

    Rukiara Well-Known Member

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    #6
    Not talking solely on behalf of myself, and certain things if they are things you can not act in or not, at least deserve the act of "Sorry, this is a situation we can not do anything about." (such as paypal with virtual products), a simple copy-and-paste message is sufficient for something like that, and if you had the time to read it then it seems plausible enough, and if you can not get involved in any "iTrader Infraction Disputes" as I dub them hehe, then the button there seems to provide false hope that if we are in the right (even if we have proof) that there's no point in ever pushing it..if that makes sense what I'm trying to say. Most of the time, people like myself, only want to feel heard even if we really weren't. (I admit, it is a mental thing. Even an automated message would make me a bit happier than months of silence.) Such as -- even if nothing happens, I feel better already from simply having a forum I can say something like this on, if nothing happens nothing happens and I won't be sore about it. I know that admins looked at it, considered it, and have chosen their course of action. I'm happy enough with that. And not a nine month infraction, and infraction from a post that was done nine months ago. Apology for the misunderstanding in that one.

    (Also I have to admit, being responded to by someone with the name digitalpoint -- you know they are important and its a little intimidating. :p)
     
    Rukiara, Mar 17, 2011 IP
  7. Rukiara

    Rukiara Well-Known Member

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    #7
    I guess I would like to also add and state I am not by any means bashing the forum, despite I was a bit heated at first I did modify my comment a bit and I ADORE this forum, it has helped me in numerous ways and the people here including admins are great people. So I apologize if I seem like an ungrateful sleaze. Consider me more that person who is generally quite and did that "one thing that one time." xD I try to be as calmly logical as possible. (Keyword: Try.)
     
    Rukiara, Mar 17, 2011 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    It's been discussed to death before, but the problem with trying to get involved in disputes between members is that ultimately they all just come down to "he said/she said". What might be "proof you are right" in your mind, is rarely actual proof. And even when it is, we would have to spend the time documenting it, talking to the other parties involved, etc. We just don't have the time or resources to be a full blown mediation service. But... if you utilize the services of an accredited mediation/dispute resolution service, we will generally follow their final recommendations.
     
    digitalpoint, Mar 17, 2011 IP
  9. Rukiara

    Rukiara Well-Known Member

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    #9

    Sorry, not quite sure I understood this sentence. Are you talking about a reliable third party (i.e. paypal)?
     
    Rukiara, Mar 17, 2011 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    digitalpoint, Mar 17, 2011 IP
  11. Rukiara

    Rukiara Well-Known Member

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    #11
    Ah! Had never heard of such a thing before. Quite expensive and a bit unrealistic for some of the claims that'd run around DP. Though I do have to ask what of multiple claims on a single person, I know there is negative feedback to try and weed out some of the baddies but do you guys/are you able to keep track of multiple claims vs. one person? Cause someone clever enough try scheme against multiple people will also have ways to try to balance that out, or is that another thing that isn't feasible to track?
     
    Rukiara, Mar 17, 2011 IP
  12. digitalpoint

    digitalpoint Overlord of no one Staff

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    #12
    Not sure what your question is... if you are asking if we have ever banned users for scamming, yes of course.
     
    digitalpoint, Mar 17, 2011 IP
  13. Rukiara

    Rukiara Well-Known Member

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    #13
    No I'm sorry, I haven't slept yet so I'm rather jumbled.

    I meant is it possible to keep track if multiple users make a claim on a single person. I.E. 20 users "report" a user violation that is done in the fashion I complained about (lets say more specifically the iTrader complaint) is that something you are able to keep track of? (More curiosity on this one.) 20 users report BobShmoe in the iTrader thing for leaving people cruddy feedback, is that something you can track/would notice? Or do our iTrader reports kind of get lost in the chaos of everything else?
     
    Rukiara, Mar 17, 2011 IP
  14. digitalpoint

    digitalpoint Overlord of no one Staff

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    #14
    Yes of course we can track and know about it. :)
     
    digitalpoint, Mar 17, 2011 IP
  15. Rukiara

    Rukiara Well-Known Member

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    #15
    Alright to be honest that makes me feel drastically better you keep record of that, and like I said its mental and "wanting to be heard" syndrome.

    Either way, you guys do a great job and I apologize if I was a bit offensive or anything I just want to feel like things are in order even if someone, in my opinion, gets trigger happy.

    Happy Saint Patrick's day!
     
    Rukiara, Mar 17, 2011 IP