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Sedo - grrrr

Discussion in 'Domain Names' started by Electric-Shadow, Jun 16, 2007.

0
  1. #1
    Hey

    Yesterday I orderd a category showcase listing from sedo for one of my adult .in domains and the order for some reason failed but they still took the payment but i have no category listing and support hasn't responded yet, I e-mailed them about 24 hours ago now.

    ------
    Dear sedo customer!

    Your payment has not been successful.

    Please login to your PayPal account to determine the cause of this failure!
    --------

    thats the message i got after i clicked return to sedo, however i logged into my paypal account and found the payment had been taken, so how can i determine the cause of the failure.

    Anyone had problems like this before?
     
    Electric-Shadow, Jun 16, 2007 IP
  2. domnom

    domnom Peon

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    #2
    If you were charged for this service, email them the transaction id
    Give them 1-2 days before you email them again
    Sometimes they are not so fast
     
    domnom, Jun 16, 2007 IP
    Electric-Shadow likes this.
  3. syedwasi87

    syedwasi87 Active Member

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    #3
    hmm..dont they have a support number? toll free?
     
    syedwasi87, Jun 16, 2007 IP
  4. Electric-Shadow

    Electric-Shadow Notable Member

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    #4
    hmm i will dig out the transaction id i never thought if that - rep added ;)
     
    Electric-Shadow, Jun 16, 2007 IP
  5. chizbat

    chizbat Peon

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    #5
    I got 2 payments from them - for me they are Great company
     
    chizbat, Jun 16, 2007 IP
  6. Electric-Shadow

    Electric-Shadow Notable Member

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    #6
    not saying they're not just hope i hear from them soon ;)
     
    Electric-Shadow, Jun 16, 2007 IP
  7. dnk

    dnk Well-Known Member

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    #7
    Sedo takes 2-3 days to respond, especially on weekends
     
    dnk, Jun 16, 2007 IP
  8. AlienGG

    AlienGG Banned

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    #8
    Germans dont work on Fridays.
     
    AlienGG, Jun 17, 2007 IP
  9. Electric-Shadow

    Electric-Shadow Notable Member

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    #9
    lol, friday is the start of the weekend afterall so why not make the most of it
     
    Electric-Shadow, Jun 18, 2007 IP