My wife and I run a small private school. The address is fairoaksacademy.com The home page scrolls through 5 images. The scrolling works fine on Firefox. But it does not work on Chrome (pc or Mac as far as I can tell) or Safari. The person that set up my website says he needs to reach out to some developers and get a proposal to update the code. Well, I thought he was a web developer, but maybe he is not into that so much now (site set up several years ago). Nice guy, so I'm okay with that. I'm posting just because I would like to get a sense of whether this is could be a difficult problem to resolve, involving a lot of code revision, or should someone be able to figure things out fairly easily for this specific problem. Is there a certain type of developer I should be looking for? I'm not knowledgable in this area so looking for some advice. Thanks.
Thanks Sarah. I'm on a MAC, OS Sierra, Safari 10.1.2 and Chrome 65.0.3325.181. Doesn't scroll for me on Chrome and Safari. Other Mac people have told me the same. And some PC people have told me they have problems, but I don't know Windows/Chrome version. I will try to get specifics.
I think by "scrolling" he means the home page slider. Indeed it works in FF but not in Chrome. Looks like it's based on fancybox slider. Sometimes updating the jquery files may do the trick. It can be a tedious job trying to get the old slider out and put something similar in. Anyone experienced in HTML/css/javascript will be able to help you, though. On the other hand, it's not a big deal if it doesn't work. Sometimes those things are a distraction.
Most likely you simply need to update your libraries, and that should fix the problem. For example, your website uses Jquery which is 7 years old, so it's natural it might not work with modern browsers. Jquery UI is even older, about 10 years old. You also have Fancybox on your website, which is not maintained anymore for last 8 years. With that in mind, try to update Jquery and Jquery UI first. If that doesn't help, you will need to migrate from Fanxybox to a more up-to-date solution to keep your website working on modern browsers.