Screwed up Paypal's confirmation location

Discussion in 'PayPal' started by vincehelp, Mar 14, 2007.

  1. #1
    Unfortunately, you did not pass the Confirm Location by Phone process for the following reason:

    We placed a call but were unable to reach you and obtain your Phone Confirmation Security Code.

    To confirm your location, we will mail a letter with a 6-digit confirmation code to the address below:

    xxx

    When you receive this letter, follow the instructions on how to enter the code on the PayPal website. Please allow 7 to 9 business days for the letter to arrive in the mail.

    Anyone know what the instructions are? Is there a way to make the call again? The address i used i think misspelled postal code.
     
    vincehelp, Mar 14, 2007 IP
  2. Clive

    Clive Web Developer

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    #2
    No way for a repeated call.
    If you are not lucky enough to get their letter with the misspelled postcode then contact them by phone or email to request the code to be resent to you.
     
    Clive, Mar 14, 2007 IP
  3. eddy2099

    eddy2099 Peon

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    #3
    I don't know. It sounds like a major mess up. I think your best option is to contact Paypal directly, talk to them on the phone and explain the situation then maybe they can help you. Make sure you really check and double check all your particulars over and over again before you submit.
     
    eddy2099, Mar 14, 2007 IP
  4. vincehelp

    vincehelp Peon

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    #4
    would i be able to do another confirmation call if i put in a new vcc?
     
    vincehelp, Mar 14, 2007 IP
  5. Clive

    Clive Web Developer

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    #5
    Nope. Your location verification process has already started. You can't cancel it and start over. Just need to call them and ask for a new letter to be mailed to your real address. Otherwise dump the account and register for a new one. You won't be able to close your current account either as long as its status is "Unverified".
     
    Clive, Mar 14, 2007 IP
  6. vincehelp

    vincehelp Peon

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    #6
    Right now then i hope i recieve the letter, but i can still use this account i was just trying to do the steps to quality for merchant tools. It's not limited or anything still in good standing.
     
    vincehelp, Mar 14, 2007 IP
  7. vincehelp

    vincehelp Peon

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    #7
    I dont even need to confirm location do I? It's currently a Canadian paypal and all it requires was add bank and confirm bank at verification steps.
     
    vincehelp, Mar 14, 2007 IP
  8. inworx

    inworx Peon

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    #8
    WHy dont go to the post office and check with them?
     
    inworx, Mar 15, 2007 IP
  9. vincehelp

    vincehelp Peon

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    #9
    Ok this is the problem address is correct but my postal code is a little mixed up it's
    xxx 1Z3
    But my correct one is
    xxx 1Z1

    Think the letter will still arrive to my address?
     
    vincehelp, Mar 15, 2007 IP
  10. Clive

    Clive Web Developer

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    #10
    I happened to get letters in a past sent to a different postal code. That's a UK code, isn't it? 1Z1 and 1Z3 are immediate neighbourhoods, so if the postman isn't too lazy he will look the correct address up for you :)
     
    Clive, Mar 15, 2007 IP
  11. vincehelp

    vincehelp Peon

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    #11
    yeah its my neighbour's most likely let hope he looks the address up but paypal said its by USPS letter mail any differences? If it doesn't arrive could i just call paypal to reset the phone and let me do it again or if i called them wouldn't it confirm location of my address immediately?
     
    vincehelp, Mar 15, 2007 IP
  12. Clive

    Clive Web Developer

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    #12
    Wish it were possible but I called them to ask for phone resetting. And they have kindly asked me to wait for the letter to arrive. I did not mix anything in the address, just was too impatient to wait for another week to confirm the account. And it would not work, so I had to wait for the letter.
     
    Clive, Mar 15, 2007 IP
  13. vincehelp

    vincehelp Peon

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    #13
    same here, and ill be waiting for 2-3 weeks if the letter doesnt come, should i email them now to try to get the letter sent to the correct postal code?
    or wait for the letter that they said it should come in 7-9 days first?
     
    vincehelp, Mar 15, 2007 IP