Hi, my name is addswilson, Are you using samsung laptop too? I would like to share some info maybe it could be beneficial to you. last month i purchased a samsung notebook model number NP355E5X-A01IN and late on i found problem with drivers and could not find help. Eventually one of my friend suggested me with samsung laptop support number and i was so satisfied with it. They were really genuine and gave me a solution with few steps. if you also face such problems and have a solution of issues like this.. let me and your friends know about samsung laptop support