Ringtone Conversions Down Today?

Alex,

I noticed tracking problems on DaDa Mobile on the night of 10/23 as well as True. Perhaps the tracking system as a whole.

Can you check into this?

Thanks

 

I am experiencing issues this morning on dada also... i have contacted my AM he is looking into it to see if it is an issue or not...

 

Guys,

Conversions on ringtone offers are NOT always fixed. They vary up and down based on SMS delivery, carrier availability, API response times, there are literrally dozens of reasons for why conversions go up or down all the time. This has nothing to do with Azoogle tracking or the tracking of the advertiser in general. There are many third parties involved.

THe issue we experienced with Blinko was a one-time occurrence that was a result of a programming error, nothing more, nothing less.

Thanks.
Alex

 

I believe we all realize there are issues.not just azoogle or other networks or the carriers or even our own sites.... just on the publisher end for Example with the blinko it was raised with direct managers but it took posting in public to get a response... To me it sounds like there may need to be a review of why several days after the occurrence and making it public is what it took to get it corrected. As we all realize there will be issues, and i feel that yall have addressed it slowly BUT properly by giving the publishers credit for lost leads... but since this is an Azoogle forum what is being done to prevent this from happening on other offers...

 

xboxundone,

The blinko errors ocurred from Friday through Sunday, and it was addressed yesterday, on Monday. Not even 1 business day went by. Whether it was or wasnt posted about here, it would have been corrected.

 

Alex,

Between 6pm and 12pm est on 10/23 leads on DaDa just stopped coming in. Clicks were coming in fine, but leads just stopped coming in. At the same time, I noticed the same thing on True. Clicks were updating, but no leads.

After a few hundred clicks came in, I paused the campaigns.

 

Will look into it.

 

Were you running it directly through AzoogleAds or through another network? AzoogleAds was tracking just fine on both True.com and DadaMobile, there were lots of people with lots of leads during those hours.