Review visual feedback tool

Discussion in 'Reviews' started by TrackDuck, Jun 10, 2014.

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Did you find TrackDuck visual feedback tool easy to use?

  1. It's simple and easy

    1 vote(s)
    100.0%
  2. It's fine, but could be easier

    0 vote(s)
    0.0%
  3. It's very hard to use

    0 vote(s)
    0.0%
  1. #1
    Hello all!
    We're looking for a feedback for our visual feedback tool for website designer and developers TrackDuck.com. It's main purpose is to make communication within website design or development process easy and simple. We already have 5000+ users and we're looking forward into developing this tool further.

    We kindly ask you to give it a try and post your feedback here. It has a freemium option, so trying it out won't cost you. Most important topics for us:
    1) It is easy to use?
    2) Is there something you don't like about it?
    3) Is there something you would add to it?

    Any feedback is welcome. Thank you in advance!
     
    TrackDuck, Jun 10, 2014 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    Signing up now, the concept is awesome!

    Just one bit of immediate feedback - the font is a bit gritty

    upload_2014-6-13_12-52-22.png

    edit: I used the chrome extension but if I was using it for real I'd have added the javascript. Where were you a year ago when I needed you?!

    I couldn't see where I find a summary of tasks. It appears that when I'm on a page I get a task count and I can see the marker but if I don't know to look how do I know that there is a problem assigned to me? Aaah, just found it inside track duck - training issue.
    upload_2014-6-13_14-38-7.png

    Some thoughts on the pricing page
    • Free - would be good if perhaps you said 10 open tasks which for smaller projects would keep them ticking over and give the admins confidence to use on larger projects
    • Diving Duck - what does the minus $34 mean?
      rather than say 1/13 just put the upper limit
      And put a space before Jira
    upload_2014-6-13_14-33-11.png
     

    Attached Files:

    Last edited: Jun 12, 2014
    sarahk, Jun 12, 2014 IP
  3. TrackDuck

    TrackDuck Greenhorn

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    #3
    Dear Sarahk,
    thank you for your feedback! It was immediately forwarded to our staff. Also, I asked them to seriously consider a time machine option so we could jump back year ago and help you solve your issues then :)
     
    TrackDuck, Jun 13, 2014 IP
  4. sarahk

    sarahk iTamer Staff

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    #4
    The count on open tasks would be great, that way there would be an incentive to close tasks so the team could focus on getting things done quickly to keep the tool open.
     
    sarahk, Jun 13, 2014 IP
  5. TrackDuck

    TrackDuck Greenhorn

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    #5
    Indeed. How come we haven't thought about this. Sarahk you're awesome!
     
    TrackDuck, Jun 13, 2014 IP
  6. RAND0M1ZER

    RAND0M1ZER Active Member

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    #6
    It is an interesting concept and the website looks great!

    Just a few things I can nitpick though:
    • The social buttons at the bottom of the page are not completely centered vertically for me on OS X 10.9 using Google Chrome
    • The logo looks a bit fuzzy for me on my retina display. You should consider creating retina resolution graphics.
     
    RAND0M1ZER, Jul 30, 2014 IP