Return percentage and average percentage of buyers - rule of thumb

Discussion in 'General Marketing' started by actualeducation, Aug 18, 2009.

  1. #1
    Hi there,
    I know this is a terrible generalisation, BUT
    is there any typical info on these questions
    1/ what is a general 'good' percentage to aim for for returning visitors? What percentage is a 'good' percent?
    2/ Typically (and this is much harder) for a specialised niche product retailing at £10 ($20) - lets say a book or music cd - what is a good percentage of visitors i should be converting to customers?
    This is possibly to general to actually get an answer for but I'm new and wondered if there was something I should be aiming for.
    Thanks
     
    actualeducation, Aug 18, 2009 IP
  2. actualeducation

    actualeducation Peon

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    #2
    too general I suppose?
     
    actualeducation, Aug 19, 2009 IP
  3. colin104

    colin104 Peon

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    #3
    Q1 is really too general. It very much depends on the content and the type of site you have.
    Q2 a good percentage is considered anything in the 0.5% - 1.5% range. For unique products you can expect higher conversion rates.
     
    colin104, Aug 19, 2009 IP
  4. actualeducation

    actualeducation Peon

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    #4
    Cheers Colin,
    my niche is aimed at the travel guide book market but I figured as much
    thanks muchly for the reply!
     
    actualeducation, Aug 19, 2009 IP
  5. actualeducation

    actualeducation Peon

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    #5
    Do you know if or where I could look for info of this type?
     
    actualeducation, Aug 19, 2009 IP
  6. colin104

    colin104 Peon

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    #6
    I haven't seen anything black on white on this subject and most people in this business aren't willing to share information. The above numbers are not "official" but rather my gut feeling, resulting from my own experience and from the experience of people I talked to.
     
    colin104, Aug 19, 2009 IP
  7. TRS

    TRS Banned

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    #7
    If you gave your site's url, you might be able to get some solid answers. But I'm with colin104 on what he said.
     
    TRS, Aug 19, 2009 IP
  8. vstar

    vstar Well-Known Member

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    #8
    Don't pay any attention to this Guy... He is Perry Rose and he was Banned yesterday because all he does is come in here and insult everybody, If you check his join date you will see that he just re-joined on August 18th (same day he was Banned as Perry Rose) and every post he has made so far has just been a continuation of every other post he made before he got BANNED

    Perry, get a life you cyber stalker
     
    vstar, Aug 19, 2009 IP
  9. TRS

    TRS Banned

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    #9
    Really? Gee, ya think?

    Can't get anything past this one. :rolleyes:

    Partially because I was picking on your ass, little one.

    Dry your tears, kid, I think many here don't want you ruining their threads. Me, I think it's kinda funny. :D
     
    TRS, Aug 19, 2009 IP
  10. vstar

    vstar Well-Known Member

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    #10
    You really are a Disturbed (almost frightening) individual... I actually feel sorry for you... If you'd like some counseling, I'm willing to help... Seriously!
     
    Last edited: Aug 19, 2009
    vstar, Aug 19, 2009 IP
  11. CarlDia

    CarlDia Peon

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    #11
    Here's a link to a site that publishes some answers to your question number 2:http://www.zeald.com/Resources/Ebusiness+Statistics++Benchmarks/US+E-Commerce+Website+Conversion+rates+-+April+9+2007.html. These are US statistics. More than 1/3 of US retail e-commerce sites convert between 3% and 20% of their visitors. The rest are struggling between 0 and 3%. Majority of small sites doing around 1%, sometimes less. (Not affiliated with Zeald site above.
     
    CarlDia, Aug 19, 2009 IP
  12. actualeducation

    actualeducation Peon

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    #12
    um...hope i havent caused a 'stooshie' as we say up here but last time I checked I was too new to post a signature and unable to add my url...
    hope i havent caused any problems?
     
    actualeducation, Aug 19, 2009 IP
  13. LVR

    LVR Banned

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    #13
    *chuckles at vstr*

    Are you getting a headache from all the crying you are doing?

    You are fun. Keep 'em comin.'

    actualeducation, you can post it, but leave out the www. I think, anyway. This will allow you to post it.

    But there is really no way to give you good answers without seeing your site.
     
    LVR, Aug 19, 2009 IP
  14. CarlDia

    CarlDia Peon

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    #14
    It's one of the oldest puzzles in the world. A big fish in a little pond or a little fish in a big pond. If you think you have a Unique Value Proposition (why should someone deal with you instead of your competitor?), and the margins are there, (2 very big caveats), the big fish in the little pond can be very rewarding.

    I am in the same boat as you, with even fewer searches. So far, so good.
     
    CarlDia, Aug 20, 2009 IP