First post in this group, hoping someone could help me out. My wife's FB account was restricted yesterday, the popup said she "... didn't follow our Community Standards on nudity or sexual activity" which makes absolutely no sense. Our dogs are her life, she's active in many dog groups, our dogs are both St John therapy dogs and pretty much all her many posts are videos or pics of the dogs. We changed her PW yesterday, none of the "offending" posts show up in her profile. Her restriction ended this morning, she shared one post of our old dog swimming in a lake that went through then tried to like someone's post and she got another pop up saying the same thing. Haver tried all the FB 'help' links but I wonder if anyone actually reads them let alone responds to them? Went back in this group as far as 2018 and couldn't find any mention of this. Thx
This forum section is more likely to get helpful answers about how to use facebook for internet marketing than it is for general facebook support queries. I'm guessing one of 2 things happened Does someone have a vendetta against your wife - a spurned work colleague perhaps? Yes, you're married but incel logic doesn't make sense. If that's the case then facebook is the least of her problems and you need legal advice Somehow your wife tripped one of facebook's algorithms. Did she post a photo of a belly rub with, god forbid, a doggy nipple showing? I'm only being partially facetious because who knows what facebook screens for and can get false positives for? If it's this, and it probably is, she just needs to ride it out, use facebook as normally as possible and wait for her moderation period to be over. Bans like this are disturbing but it probably isn't anything personal, it's not going to be #1, but be on the safe side and go to her profile and download her activity log. I know I've been surprised by the photos of my old dog that facebook has give me reminders of that I know I don't have saved anywhere else. I wouldn't want to lose them.
Thanks for replying. She has 2 Instagram accounts as well (1 for each dog) and they're restricted too, guess we should change those passwords as well..? She hasn't posted anything the last couple days (or ever for that matter) that would be even remotely be offensive but will get her yo go back and look. Just makes no sense. Just pisses me off they can come up with this BS without any explanation of the "infraction" or at least show her how she broke their rules. Not sure if posting a link to her FB page on here would be a good idea..? (... but what do I know, I'm just a peon! ) Thx
Probably not although you're welcome to send one to me via a private conversation. Not defending Facebook in any way but once "someone" starts giving explanations the other party has something to argue against and that opens up a time-consuming process of justifying (or correcting) their activity. Knowing how many arguments we've had here over mod actions in this forum I have a tiny bit of appreciation for what the content moderators at Facebook must be dealing with. Add to that all the different languages... it's boggling. We give these big companies lots of power. Before Facebook and myspace, we were happy paying for hosting and running our blogs and using RSS readers to keep up to date. Then "social media" became a thing and we delighted in the ease of use and the increased numbers of our friends and family posting - and we gave away our power. Imagine if Facebook was just an aggregator and we still controlled the content, but they just indexed our content and made it look uniform? There would be fewer people posting but we'd have much more control. That opportunity has been lost and, in reality, we want our less technical friends and family online.
Thanks Sarah, I get what you're saying but we really can't see anything that would be their reason for doing this (twice), we've tried all the help BS but of course we never hear a thing. Not sure if her account was hacked or what..? If she gets restricted again in 2 days I guess we close her account and start a new one? Sending you a PM Thx
Same thing happened with me too.. But after a long discussion have recovered it. Anyway, I think you should talk more with support. They'll ask for few things, if you reply perfectly they'll help to recover it.. Anyway, FB asking what was the last comment/what was the last chat- Really I didn't liked to face such questions.
"... talk more with support"? How do you get hold of support to begin with? Anyhow, her restriction ended a month ago and she hasn't had anymore issues since.
Hi, For over 2 weeks, we have not been able to post pictures on Facebook. The message we get is this: "Sorry, you can't post on Facebook using this account. For security reasons, your account has limited access to the site for a few days. If you have any questions, please visit our Help Center . If you believe it does not violate Community Standards, please let us know." I wrote to the Help Center every day, but the problem was not solved, the account is still restricted. I read on different forums that there are many other people who are facing the same problem, without it being solved. I mentioned that I did not violate the Community Standards in any way and I did not receive any notification about any violation. What can we do for our company account to be unlocked?