Restore Terminated Account

Discussion in 'Optigold ISP' started by joeywarmer, Oct 7, 2005.

0
  1. #1
    What conditions must exist for an account to be reactivated? If I try to use the Restore Terminated Account script, I receive the message "Login is not valid for reactivation".
     
    joeywarmer, Oct 7, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #2
    Do you have any other users that have that same login or any users with an email using that login?
     
    digitalpoint, Oct 7, 2005 IP
  3. joeywarmer

    joeywarmer Guest

    Messages:
    18
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #3
    No. I tried this on about 10 different accounts and received the same message. The only place this email address appears is in the services tab of this account.
     
    joeywarmer, Oct 7, 2005 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #4
    Hmmmm... Can you check to see if it's getting confused by that and remove (or change) the email address on it's Services tab?
     
    digitalpoint, Oct 7, 2005 IP
  5. joeywarmer

    joeywarmer Guest

    Messages:
    18
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    If I manually remove the email address from the services tab, the restore script functions properly.
     
    joeywarmer, Oct 11, 2005 IP