Reseller hosting/WHMCS question

Discussion in 'Web Hosting' started by newbie191, Aug 14, 2013.

  1. #1
    Hello friends,
    I signed up for a reseller hosting account on 11 Aug 2013. In advertising thread they offered free WHMCS licence. After purchase/payment I opened a support ticket for this promised free service.
    The support staff tells me that
    Your order has already been passed on to WHMCS for the license, just waiting for them to issue it.
    Code (markup):
    I am curious does WHMCS licence really take that long to get issued? I mean its been more than 4 days already.
    How much more should I wait? I am thinking about asking for refund. I feel like I have been scammed.
    Can someone please tell me how long does it take?
     
    newbie191, Aug 14, 2013 IP
  2. matt_62

    matt_62 Prominent Member

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    #2
    whmcs license is instant UNLESS you trip the anti-fraud settings. For me, it took less then 12 hours for them to remove the restrictions so that I could sign up (as I have done business with them before) Someone else though might need more time in order to verify that its a non-fraud order....

    I would *like* to give them the benefit of the doubt but 4 days is ridiculous.
     
    matt_62, Aug 14, 2013 IP
    newbie191 likes this.
  3. WiredWebWork.com

    WiredWebWork.com Active Member

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    #3
    I have to agree - 4 days seems a little fishy... if they are out of licenses he could be waiting to upgrade to the next tier.
     
    WiredWebWork.com, Aug 14, 2013 IP