require assistance

Discussion in 'Payment Processing' started by smartminds, Apr 24, 2007.

  1. #1
    recently my account was limited
    it said

    We have observed activity in this account that is unusual or potentially high risk.

    it has asked me to fax them utilitybill which i dont have (its in my fathers name) but i do have a passbook of my bank account can i send that ?


    it also asked me to summit

    Proof of sufficient inventory for the following transaction

    as all are virtual goods i dont have any inventry , wat do i need to do abt it

    they asked me to fax these documents within 7 days, what if i dont send the with that time

    plz do help me out , iam egarly awating ur advice
     
    smartminds, Apr 24, 2007 IP
  2. 8everything

    8everything Peon

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    #2
    What account are you talking about? Paypal Right?

    Why did they ask for the utility bill? Is that what you told them where the huge transactions came from?
     
    8everything, Apr 24, 2007 IP
  3. saddy

    saddy Banned

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    #3
    the same thing happen to me today and i submitted my passbook and mtnl bill to them but didnt received any cofirmation! any idea guys
     
    saddy, Apr 24, 2007 IP
  4. paladin1

    paladin1 Member

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    #4
    I have a client that has the same issue- their account was frozen a few days ago pending review & documentation.

    They seem to do this unilaterily without real cause and little recourse
     
    paladin1, Apr 24, 2007 IP
  5. eddy2099

    eddy2099 Peon

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    #5
    I believe they are just being cautious. The biggest issue is the abuse of their system for fraud and money laundering. I supposed once they got you checked out and are satisfied that you are doing something honest, they will release your account. It is just that there are too many accounts in questions.
     
    eddy2099, Apr 24, 2007 IP
  6. saddy

    saddy Banned

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    #6
    i submitted every details but havent received any confirmation email, i send the fax on this num: 0014025375731 is it right plz let me know i m from india
     
    saddy, Apr 24, 2007 IP
  7. paladin1

    paladin1 Member

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    #7
    It just goes to show that having PayPal as your primary means of accepting payment may not be too good of an idea. There are other options out there, and you can use PayPal as a backup - but with this type of unlilateral cutoffs and slow customer service I would advise all my clients to be very carefull.

    That said, when you are the client making a payment you don't always have a choice as to which payment options the seller gives you.
     
    paladin1, Apr 26, 2007 IP