Feedback Removing the throttling of PMs for trusted users

Discussion in 'Support & Feedback' started by Matthew Sayle, Dec 27, 2015.

  1. #1
    I already know I am going to get shut down.

    However, I can't complain about something if I didn't try and rectify it first.

    I think it's apparent that users over 1,000 posts aren't here to SPAM.

    This being said, can you remove the throttling of PMs for such members?

    Like today, I have 28 PMs that I need to answer.

    I can rattle off responses in just a few seconds, however I always get the message:

    "You must wait at least XX seconds before performing this action.".

    I am a fast worker and this significantly slows me down.

    So, can we remove it for members with a certain amount of posts?
     
    Matthew Sayle, Dec 27, 2015 IP
  2. Spoiltdiva

    Spoiltdiva Acclaimed Member

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    #2
    The same thing happens if you try to send in more than one report. It's very frustrating having to wait and at times I just can't be bothered..
     
    Spoiltdiva, Dec 27, 2015 IP
  3. Matthew Sayle

    Matthew Sayle Illustrious Member

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    #3
    I forgot about the reporting as well!

    Yes, I feel after you have your sheriff badge, you should have your throttling turned off.

    Sometimes I just give up and stop reporting.
     
    Matthew Sayle, Dec 27, 2015 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    It's a global setting, so no.
     
    digitalpoint, Dec 27, 2015 IP
  5. Matthew Sayle

    Matthew Sayle Illustrious Member

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    #5
    I am assuming mods and admins don't have this throttling, right?

    When someone hits 1,000 posts, couldn't they get an "established" badge, adding them into a different category of users - essentially turning off the throttling?

    You are handicapping the very users that have placed DP at the top of the food chain, you should put some more thought into this.
     
    Matthew Sayle, Dec 27, 2015 IP
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  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Mods and admins have the same throttling. As I said, it's a global setting in XenForo and not something you can set per user or usergroup.

    Your best bet to get it would be to ask the XenForo developers to make it a per usergroup setting.
     
    digitalpoint, Dec 27, 2015 IP
  7. Matthew Sayle

    Matthew Sayle Illustrious Member

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    #7
    I will do just that.

    Thanks!
     
    Matthew Sayle, Dec 27, 2015 IP
  8. Matthew Sayle

    Matthew Sayle Illustrious Member

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    #8
    Last edited: Dec 27, 2015
    Matthew Sayle, Dec 27, 2015 IP
  9. chrisdeeming1

    chrisdeeming1 Member

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    #9
    Just to clarify;

    The length of time is global and defaults to 30 seconds, but users and groups can be given the "Bypass flood control" permission to bypass the restriction completely if necessary.
     
    chrisdeeming1, Dec 27, 2015 IP
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  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Yeah, would need a variable, not a complete bypass for it to be feasible the way things are setup here, so...

    Honestly, it hasn't really been a big enough deal that I needed to code it myself. As it is right now, even myself (admins) have the flood control applied.
     
    digitalpoint, Dec 27, 2015 IP
  11. chrisdeeming1

    chrisdeeming1 Member

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    #11
    It's a valid suggestion so we might consider it at some point but, for now, there's no solution that doesn't require some work. The only compromise would be to reduce the floodCheckLength option from 30 to something else but that may not be desirable.
     
    chrisdeeming1, Dec 27, 2015 IP
  12. digitalpoint

    digitalpoint Overlord of no one Staff

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    #12
    Just FYI - the reason we don't use the bypass flood control (even for mods/admins) is because it was causing too many issue with double posting. Like a user would accidentally double click "Submit" instead of single click and would end up with 2 posts.

    *Ideally* it would be nice to have like a 5 or 10 second flood control for certain user groups, and then the 30 second for new users.

    But like I said, right now it's just all or nothing, and the "nothing" (bypass completely) was causing more problems than it was solving with double posting of threads, posts, conversations, etc.
     
    digitalpoint, Dec 27, 2015 IP
    Matthew Sayle likes this.