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Removal from Google's Index - Recieved A message .

Discussion in 'Google' started by Horang007, Jun 30, 2009.

  1. #1
    Today I have received this message from google .What should i do ??
    Dear site owner or webmaster of somewifi.com,
    While we were indexing your webpages, we detected that
     some of your pages were using techniques that are outside
     our quality guidelines, which can be found here: 
    http://www.google.com/support/webmasters/bin/answer.py?answer=35769&hl=en.
    This appears to be because your site has been modified by a third party.
    Typically, the offending party gains access to an insecure directory that has open permissions.
     Many times, they will upload files or modify existing ones, which then show up as spam in our index.
    
    The following is some example hidden text we found at http://somewifi.com/:
    
    songs Power Of Quest download songs Thomas Newman buy mp3 Tied and Tickled Trio new mp3 AFI top mp3 Alex Lifeson dowland ALO (Animal Liberation Orchestra) instrumental Dark oscillators mp3 songs Distance music download Euskefeurat music download F.J.Haydn download Fair to Midland
    
    In order to preserve the quality of our search engine, 
    pages from somewifi.com are scheduled to be removed
     temporarily from our search results for at least 30 days.
    
    We would prefer to keep your pages in Google's index. If you wish to be reconsidered, please correct or remove all pages (may not be limited to the examples provided) that are outside our quality guidelines. One potential remedy is to contact your web host technical support for assistance. For more information about security for webmasters, see http://googlewebmastercentral.blogspot.com/2008/04/my-sites-been-hacked-now-what.html. When such changes have been made, please visit https://www.google.com/webmasters/tools/reconsideration?hl=en to learn more and submit your site for reconsideration.
    
    Sincerely, Google Search Quality Team
    Code (markup):

    SEMrush
     
    Horang007, Jun 30, 2009 IP
    SEMrush
  2. JessicaSch

    JessicaSch Peon

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    #2
    Oh, that's awful. I suppose you can search all your code for the hidden text or scrap the whole site and re-do.

    Good luck!
     
    JessicaSch, Jun 30, 2009 IP
  3. ~kev~

    ~kev~ Well-Known Member

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    #3
    What should you do? You should fix the problem, thats what. Did you hide the text on purpose? If not, that means your site might have been hacked. And if that is the case, its time for a security audit.

    Update all of the software on the website and server. Your site is using wordpress 2.7, which is not the latest version.

    Contact the hosting provider and tell them that your site might have been compromised. Ask the hosting provider to do a security audit of the server and update all server services. This includes the webserver, database server, php, email server,,, and what ever else is running on the server.

    You have a choice - fix the problem or stay banned from google.
     
    ~kev~, Jun 30, 2009 IP
  4. gurtey123

    gurtey123 Active Member

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    #4
    well, heard of that for first time!
     
    gurtey123, Jun 30, 2009 IP
  5. pctec

    pctec Well-Known Member

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    #5
    Sounds like BS to me... I have never heard of Google sending anyone a message out of the blue to fix problems on their site.

    Either they really like you, someone is messing with your head, or this post is linkbait...
     
    pctec, Jun 30, 2009 IP
  6. cormack2009

    cormack2009 Peon

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    #6
    Did you check if your site is really banned?
    Go to WebMaster Tools and check the status of your site also.
     
    cormack2009, Jun 30, 2009 IP
  7. ~kev~

    ~kev~ Well-Known Member

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    #7
    A couple of years ago google sent me an email saying that my forum was in violation of the adsense terms of service. That either I fix the problems, or my adsense account would be disabled. I fixed the problems that same day.

    So its not uncommon for google to send emails to people when there is a problem.
     
    ~kev~, Jun 30, 2009 IP
  8. zodiac

    zodiac Peon

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    #8
    they do,it is their email bot.there was an exploit in wordpress a while ago and google can identify that this may have happened to your site without your knowledge,so they sent out emails or messages to people that have their site in Webmaster Tools.
    i don't use wordpress or blog,it's just what i heard.

    remove the code that someone added and upgrade the script.

    as for getting re-indexed,it could take 30 days before you get back in the index,but after you fix things,if you go to "Requesting reconsideration of your site" in Webmaster Tools that might speed it up a bit.
     
    zodiac, Jun 30, 2009 IP
  9. FlashDriveDT

    FlashDriveDT Peon

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    #9
    Ehh, how does something like this happen? How did the third party gain access? Does anyone know if this is a host problem or rather wordpress? Kinda disturbing....I wish you luck in straightening things up again!
     
    FlashDriveDT, Jun 30, 2009 IP
  10. WishBone

    WishBone Peon

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    #10
    Google was too generous to help you with the problem they see about your site, what is the email address? Is it really from Google team?
     
    WishBone, Jul 1, 2009 IP
  11. imnajam

    imnajam Well-Known Member

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    #11
    fix problem access webmaster tools, request for reconsideration :) and hope fully you will be back
     
    imnajam, Jul 1, 2009 IP
  12. lindamood1

    lindamood1 Active Member

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    #12
    have u check your page interlinking and submit sitemap to google
     
    lindamood1, Jul 1, 2009 IP
  13. gibex

    gibex Active Member

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    #13
    not good to be removed, but still good they contacted you about issues.
    take time and fix your problems.
     
    gibex, Jul 1, 2009 IP
  14. RickHunter1980

    RickHunter1980 Peon

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    #14
    You must just fix your problem of blackhat and contact them to remove the ban.
     
    RickHunter1980, Jul 1, 2009 IP
  15. Buzzman

    Buzzman Peon

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    #15
    Google is starting to communicate with webmasters, woow..
     
    Buzzman, Jul 1, 2009 IP
  16. OnInternetBusinessGuide

    OnInternetBusinessGuide Peon

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    #16
    I suppose you are using the Webmaster Tools because you received the message from Google. I do not know if you hid text on purpose, but you need to remove the hidden text. In the Webmaster Tools, I think you can ask for re-inclusion. Then wait, until Google crawls your site again.
     
  17. pctec

    pctec Well-Known Member

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    #17
    In that case, I stand corrected...
     
    pctec, Jul 1, 2009 IP
  18. RightMan

    RightMan Notable Member

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    #18
    I am pleasantly surprised that Google chose to send an e-mail to the webmaster in case of a problem and not just de-index/ban it!

    This is really a welcome change and hope that Big G adheres to such good practices in future as well! :cool:

    As of OP's query, his site does appear to be compromised and he needs to immediately contact his host for security check.

    Regards,

    RightMan
     
    RightMan, Jul 1, 2009 IP
  19. imm0rtalmask

    imm0rtalmask Peon

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    #19
    it's the first time I hear Google sending email to webmasters for this reason
     
    imm0rtalmask, Jul 1, 2009 IP
  20. Patricianian

    Patricianian Well-Known Member

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    #20
    Good for you dude, the only one I've got an email from was from adsense team and it was a warning !!!

    So, fix the problem and request a reconsideration then you will be fine ;)
     
    Patricianian, Jul 1, 2009 IP