Remote Helpdesk Script

Discussion in 'Scripts' started by drewbe121212, Jul 31, 2006.

  1. #1
    Hello All,
    As some of you may know, I am currently working on a remotely hosted Help Desk Script.

    Since this script will be hosted on my server through a subdomain, their will be a templating section available. How to do this, however, has left me a little confused as to the way I want to approach this. This Help Desk is being designed to be used with very little programming experience and very little code modifications, so I dont want the templating section to exceed these requirements as well.

    I have been throwing around a few ideas, but any new ideas are very much more then welcome!

    #1 User keeps a template file on their server, and my site will retrieve this file and parse it accordingly to display the correct output.

    #2 A Textarea is opened up to let the user directly edit the code (pure html, will be saved in files, not data base)

    #3 preset templates that only allow the changing of colors/logos. (I want oto try and stay away from this; maybe as option, but not the only one).

    If anyone has any other ideas and/or suggestions please feel more then free to throw it out here!

    Thanks
     
    drewbe121212, Jul 31, 2006 IP
  2. drewbe121212

    drewbe121212 Well-Known Member

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    #2
    Does anyone have any ideas at all that they may contribute?
     
    drewbe121212, Aug 1, 2006 IP