Registrar won't activate my Domain!

Discussion in 'Legal Issues' started by 008, Jun 9, 2013.

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  1. #1
    I have another domain registered there few months back, but after 14 days they haven't activated my new .com domain yet and they don't answer support tickets!
    what should I do?
     
    008, Jun 9, 2013 IP
  2. fruzzlies

    fruzzlies Member

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    #2
    Where is there? Have you tried calling them if they aren't answering your support tickets?
     
    fruzzlies, Jun 9, 2013 IP
  3. Dave Zan

    Dave Zan Well-Known Member

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    #3
    See if the domain name is still available to register, preferably with an actual registrar rather than a reseller for one. Also, find out if the form of payment has already been charged.
     
    Dave Zan, Jun 9, 2013 IP
    browntwn likes this.
  4. 008

    008 Peon

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    #4
    I haven't phone called them yet, I will now,
    the latter domain is available for register in other registrars! (register.com)
    and yes the form of payment says PAID!

    and I don't know If I should name the registrar or not but registrar is orioncities.com
     
    008, Jun 9, 2013 IP
  5. matt_62

    matt_62 Prominent Member

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    #5
    14 days is ample time for them to approve or reject your order.

    try to register it with namecheap.com (they are pretty good for everything except for .com.au) and then with your current company, try to get a refund as they havent done their job.
     
    matt_62, Jun 9, 2013 IP
  6. Dave Zan

    Dave Zan Well-Known Member

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    #6
    I thought as much. Orioncities seems to be a reseller for the actual registrar, eNom.

    Do what matt_62 suggested.
     
    Dave Zan, Jun 9, 2013 IP
  7. cochisetm

    cochisetm Member

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    #7
    cochisetm, Jun 10, 2013 IP
  8. 008

    008 Peon

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    #8
    this is eNom reply to my complaint:

    I don't understand a bit! the date they provided isn't consistent with any of my domain!
    so Which section of ICANN is consistent with my case here?:(
     
    008, Jun 11, 2013 IP
  9. browntwn

    browntwn Illustrious Member

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    #9
    If the domain name is still available then register it yourself at a reliable registrar. That is the first and most important thing to do. If someone were to register the domain name in the meantime, you would lose it and have no right or claim to get it back - even if your current registrar shows you paid for it. Second, if your credit card or Paypal has been charged for the domain then contact them and dispute the charge.

    Stop wasting time filing a useless complaint - that does not solve your problem.

    If you did not lose any money and are able to register the domain name elsewhere then your problem is solved and move on with your life. (you probably want to move your other domain from this shitty registrar to a more reliable one)
     
    browntwn, Jun 11, 2013 IP
  10. 008

    008 Peon

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    #10
    Thank you Browntwn, You are right, I'm wasting my time. I'll do what you said.
     
    008, Jun 11, 2013 IP