Registerfly - Warning to anyone with domains with them.

Doesn't matter. They have lousy customer service. They will be bad/horrible no matter how they register the domains.

 

right, there is no excuse for the carelessness. Anyways, for those who don't know about the site, check www.registerflies.com
also this post by Kalina http://www.webtalkforums.com/showthread.php?t=2351&page=2

 

just got an email from enom , I have lost 900 domains because registerfly has defaulted with them - sick to my stomach

I can no longer access my domains at all - my sites are GONE

Enom says that they are severing all ties with registerfly

 

Isn't there a law to protect us ?

I thought we paid for something and didn't get it !!!

 

Here are the 2 emails I got today:

--------------------------------------------------
From eNom
--------------------------------------------------
This is a formal notice to owners of domains which have been registered through eNom via its reseller, RegisterFly.com.

YOU MUST TAKE ACTION NOW TO RETAIN FULL MANAGEMENT RIGHTS TO YOUR DOMAIN NAME.

Although you purchased your name at RegisterFly, eNom is the actual registrar of record for your domains. As we are severing our relationship with RegisterFly, we are aware that this may have an impact on you as the domain owner.
Therefore we would like to offer this opportunity to assist you in securing control of your domain name directly with eNom.

Over the last year, eNom has become aware of an increasing number of complaints from dissatisfied RegisterFly customers.

As an eNom reseller, RegisterFly is contractually bound to adhere to certain standards of customer service in a speedy and diligent manner. Therefore, effective immediately, we have terminated RegisterFly as a reseller of domain names through eNom.

Our records indicate that you are the registrant contact for 4 domains.

HOW TO SECURE CONTROL OF YOUR DOMAIN NAMES

Create a free account at eNom using the link below. Your domain names will automatically be moved to the eNom control panel where you will immediately have the ability to manage your domain(s).
In addition, these domains will receive a discounted renewal rate.

<link>

There is no charge for this service, as eNom is already the registrar of record for your domains. Please reference our list of frequently asked questions page http://www.enom.com/migrate/faq.asp for additional information.
We look forward to helping you feel more secure about your domain management.

--------------------------------------------------
From Registerfly
--------------------------------------------------
Discontinuation of using reseller services with enom.com
We are aware that enom may have sent a notice in regards to the relationship between enom/registerfly.

As of February 2006 RegisterFly.com become an ICANN Accredited registrar. We formerly used to resell domain services under enom.com but stopped accepting registrations for them on February of 2006 (1 year ago). Since we are ICANN Accredited we have no need to process new registrations/transfers under enom anymore and spent the past year moving large numbers of names away from enom.com to RegisterFly.com. The amount of names remaining at enom.com is relatively small. Any registrations/transfers after February 1st 2006 are directly under RegisterFly.com, inc. which would not be affected by this.

Our top priority is ensuring our customers are not impacted in anyway during this transition. If you are a registerFly.com customer, rest assured we value your business and strive to offer the lowest possible pricing with the best online tools. For a limited time you can renew/transfer your name away from enom.com for only $5.99 per domain name. One year will be added upon
completion of the transfer. If you decide to stay with enom as the registrar you will pay considerably higher to renew than the special $5.99 rate we are offering. You can contact our customer care center at 305-674-0165 (8AM to 9PM) or via email at on specifics on how to move your domain name(s) over and take advantage of these special savings today.

If you call within the next 48 hours and take advantage of this offer you will be eligible to receive an additional $7.99 account credit towards next years renewal.

 

LOL @ this:

(from WHOIS):

Domain Name: REGISTERFLYSUCKS.COM
Registrar: REGISTERFLY.COM, INC.
Whois Server: whois.registerfly.com
Referral URL: http://www.registerfly.com

 

How can i make a new eNom account ? can't find a new suer sign up page

only new reseller sign up !!!


Edit:

found this on Google

www.enom.com/newaccount.asp

didn't find it on the main www.enom.com page though

 

Try http://www.enomcentral.com/. That's their consumer 'portal'.

 

You may still have options. I feel your pain. What are some of the domains? I'd like to take a look and see if any potential resolutions jump out at me.

 

Please share !
Does anybody here have got a link to a INITIATE PUSH TO ENOM webpage mentioned by enom in their email:
***************************************************
6 What if I have a large number of domain names?
To make your transition as easy as possible, we have set up a web page where
you may initiate a push of your domain names to an eNom account. Please
contact our support team for additional assistance.
***************************************************
Cheers
Yoook

 

Here is the Link they gave me
http://www.enom.com/migrate/migrate.asp?Regkey=272D191E-7B36-4058-ACA8-F45BE40EA4B7

and here is a copy of the email that enom sent me

Dear david xxxxxxx:

This is a formal notice to owners of domains which have been registered through eNom via
its reseller, RegisterFly.com.

YOU MUST TAKE ACTION NOW TO RETAIN FULL MANAGEMENT RIGHTS TO YOUR DOMAIN NAME.

Although you purchased your name at RegisterFly, eNom is the actual registrar of record
for your domains. As we are severing our relationship with RegisterFly, we are aware that
this may have an impact on you as the domain owner.
Therefore we would like to offer this opportunity to assist you in securing control of
your domain name directly with eNom.

Over the last year, eNom has become aware of an increasing number of complaints from
dissatisfied RegisterFly customers.

As an eNom reseller, RegisterFly is contractually bound to adhere to certain standards of
customer service in a speedy and diligent manner. Therefore, effective immediately, we
have terminated RegisterFly as a reseller of domain names through eNom.

Our records indicate that you are the registrant contact for 1480 domains.

HOW TO SECURE CONTROL OF YOUR DOMAIN NAMES

Create a free account at eNom using the link below. Your domain names will automatically
be moved to the eNom control panel where you will immediately have the ability to manage
your domain(s).
In addition, these domains will receive a discounted renewal rate.

http://www.enom.com/migrate/migrate.asp?Regkey=272D191E-7B36-4058-ACA8-F45BE40EA4B7

There is no charge for this service, as eNom is already the registrar of record for your
domains. Please reference our list of frequently asked questions page http://www.enom.com/
migrate/faq.asp for additional information.
We look forward to helping you feel more secure about your domain management.

eNom, Inc.
http://www.eNom.com
former registrar for RegisterFly.com

 

You should edit those links to remove the regkey as they are unique to your full name.

 

i need to transfer 26 domains!

 

Lucky I never tried them, anyone have any ideas on what happened for this to occur?

 

Guys, how do you get those e-mails ?

I've some domains at Registerfly and i can't access them and i need to push them to eNom

 

Here is the procedure and detailed description of problems you may have transfering out http://registerflies.com/enom-help-with-registerfly-problems.html
Yoook