I have had nothing but problems with registerfly and have been transferring domains out to another registrar. I had about a dozen names that were too close to renewal to transfer, so I renewed them and was attempting to transfer them out. Here's the problem. Registerfly was using enom to register domains. All my names were actually registered with enom (via registerfly). About two weeks ago, I paid Registerfly to renew these domains. The were still showing as "soon to expire" even though I had paid Registerfly. Tech support said not to worry, they had been renewed, the "soon to expire" was a glitch on their side but that I could check the whois to see that they had been renewed (which it did show). Anyway, Registerfly didn't pay enom. My domains are now frozen and pointing to enom landing pages and I am unable to change the DNS back to my host. Registerfly is having financial problems imo, and don't have them money to pay enom from what I understand. So if you pay registerfly but they don't pay enom, your sites will expire and go down immediately. I am in the process of trying to pay enom so I can get the domains unlocked, but since I had used protectfly, it must be removed and process through the system before this can happen. Who knows when this will happen - it can take days I am told. Meanwhile, all domains are down. My advice: Transfer any domains you have out of registerfly immediately. If you have any registerfly domains that are coming up for renewal and you don't want to transfer out, make sure you renew asap. I renewed two weeks in advance and it still didn't work (even though they charged me). There are rumors about Registerfly having severe financial problems. I don't know if the bankruptcy rumors are true or not, but I will never deal with them again and only want to get my domains away from them ASAP. It took me an hour to get a hold of tech support, and all they could say is that the problem will be taken care of when it is - it could be two days, maybe a week. Some customer service, huh? Never use registerfly.
The first problem you will have with taking this very good advice is finding the EPP code you need to initiate the transfer. This is what worked for me yesterday. Try this. Login Click on "Manage Domains" Click on the domain you want to transfer Click the + at the end of the "Domain Contact Info" Click configure Scroll waaay down and look on the left Good luck
UPDATE: Up until recently, Registerfly was a reseller for enom. That means if you registered a domain, it was really held by enom. Registerfly is now a Registrar, but when you go to renew a domain, Registerfly is supposed to transfer it out of enom into their own name. That currently cannot happen because enom is not allowing registerfly to do this, or to renew your domain. I believe it has something to do with registerfly owing enom money - but in any event, Registerfly cannot get your domain to renew it. This means even if you pay Registerfly, your domain will EXPIRE and the very same day, any visitors will be redirected to a enom parking page. Besides getting no traffic, your site could become de-indexed and lose it's rankings. There is a solution. Create an enom account if you don't have one. Unfortunately, you will be charged $29.95 for the renewal as they claim they cannot push to any account tied to a resellers account. You can then contact enom customer support and have the domains pushed to your enom account where you can renew them. You may be required to show proof of ownership (like a screen shot of you registerfly account showing the domains). Once the domains are in an enom account, you will have no problems in registering them. Registerfly may be working on solving the issue with enom, but they have done nothing but lie and give false resolution time frames. If you call them, you will be on hold for 1 1/2 hours before you get someone who will tell you basically nothing other than they are working on it. If you have domains with registerfly coming up for renewal, I would get them out asap unless you want them to expire and lose access to them.
I have had problems with RF myself, but can anybody verify this ? And can anybody veryfy that RF cannot pay their bills ?
I can verify the issues with RegisterFly. I have had issues stemming from registration to renewal to transfers. i am in the process of trying to transfer all of mine away from there. I knew i should have stayed with NameCheap.
My domain www.mobilearticles.info is about to expire in 6 months So I should transfer this now itself to another account
I would think they would have things worked out within 6 months - I don't think you have to be worried at this point. Even if something happens to Registerfly, the domain is really with enom, not registerfly.
I'm having some problems too, especially getting my .ca domains registered..I paid for them a week ago and still haven't heard back. I know with .ca's there is more steps involved in registering them (dealing with the CIRA, etc), but still..at the most it took me 3 days to get it done with my last registrar.
Check the whois on the domain http://whois.domaintools.com and if you see: "Sponsoring Registrar:eNom, Inc." ...then that is the problem.
I had only bad experience with RF. Here are a few examples: 1.Needed to submit a registration twice before it went thru. 2.Sometimes my domains simply vanish from my account and i need to contact them to hear the usual BS that it's a glitch. 3.Many times the nameservers won't change even if you change them twice.
Generally speaking, registrars don't want to give any specific resolution time frames for issues they don't potentially have full control over. But they have to because people demand such, especially when they don't care about what exactly is going on in their side. Unfortunately we'll never completely know what's going on in Registerfly's side unless someone from there speaks up.
I can agree with that general statement, but not in this specific case. For example: I renewed these domains two weeks in advance and asked why they were still showing as about to expire. They told me the domains had been renewed, that it was a software issue that was giving false data in their control panel. Two days before they expired, I asked again and received an email telling me they had already told me they had been renewed and not to submit another inquiry about the issue. When the domains expired (causing the websites to go down), Registerfly "senior management" told me there had been a software glitch, but the domains had been renewed and it was only a matter of waiting for the whois data to update. Enom was telling me that registerfly was aware of what was going on, and that they (Registerfly) knew they were not able to renew any name registered by enom. My mistake was believing registerfly's "Senior Management" who repeatedly, and knowingly, lied to me about what was really going on. Had Registerfly not lied (both verbally and in emails) I could have prevented the websites from expiring by having them pushed into an enom account before they expired.
1. Good for you, i submitted 5 times and ended up with failures. 3. Good for you again, my namservers won't change at all after 6 time changing them
Yeah I've been checking it everyday, and this is what it shows: Front Page Information Record Type: Domain Name Whois Record And then it doesn't show anything under the whois record. It doesn't say anything about Enom. =(
It's up to you. If the domain is up for renewal within the next 30 days, I would be very concerned. It means your domain is really held by enom, not registerfly. If you pay registerfly to renew it, registerfly will attempt to have the domain transfered out of enom's name to Registerflys, and then renew it. As of today, enom isn't going to process the transfer to Registerfly so the domain will expire and go to a parking page. enom will allow you to transfer the domain to another registrar. It's a guess to when or if enom will allow transfers to Registerfly. If you do nothing, and the domain expires, you won't automatically lose it - but the site will be down until you contact enom and have it transferred into an enom account. This can take a day or two and enom will charge you $29.95 to renew it. If you are using "protectfly" on the domain, take it off before the domain expires as it will make getting the domain into an enom account a lot easier (you can't remove "protectfly" once the domain expires).
informative news friend, my domains will expire after 6 to 8 months, anyway I am taking screenshots for proof, green for u.
I've lost several domain through registerfly lately. Their customer service stinks but even worse I think they are purposely avoiding to help me. Tickets don't get resolved and domains expire. I'd advise anyone to avoid them like the plague.