refund ?!

Discussion in 'ClickBank' started by amstrad, Apr 11, 2007.

  1. #1
    i sell some product and i see in raports : refunds -16$ ?
    what is refund ? i don't earn this cash ?
     
    amstrad, Apr 11, 2007 IP
  2. frankcow

    frankcow Well-Known Member

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    #2
    It would appear that you refunded a customer. So no, you didn't earn that money
     
    frankcow, Apr 11, 2007 IP
  3. paul65

    paul65 Guest

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    #3
    All products listed on clickbank require a min 6 week money back guarantee and some 8 weeks. You will always be subjected to a possible refund for any product. clickbank holds a refund allowance up to six pay periods. This allowance will be held for any future refunds.

    I get aprox 1 refund per 30 orders which is pretty good :)

    Hope this helps

    to your success,

    Paul
     
    paul65, Apr 11, 2007 IP
  4. amstrad

    amstrad Active Member

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    #4
    1.If i in april earn some $$$ when i they send my check ?
     
    amstrad, Apr 11, 2007 IP
  5. Telmari

    Telmari Active Member

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    #5
    I'd check out the Clickbank Payment FAQ here.

    -T
     
    Telmari, Apr 12, 2007 IP
  6. exolis

    exolis Well-Known Member

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    #6
    Refunds are part and parcel of clickbank life, there isn't one clickbank merchant I promoted that hasn't resulted in at least one refund. :eek:
     
    exolis, Apr 14, 2007 IP
  7. paul65

    paul65 Guest

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    #7
    Ah yes the old refund rate :)

    My experience is the refund rate varies for every product. Some products have higher and some lower than others. I find that one of the main causes of refund rates begins with :

    1. The promises made on the sales page and how well the product stands up to those promises. Example - make $45,000 a month easy. We all know that if this were the case everyone would be doing it lol. Also if it says free and then there is a catch.

    2. Then there is the average person who buys and downloads an e-book and then just gets the refund so they can get the product for free :( That’s like stealing.

    3. Then the honest refund. The product just wasn't what they expected.

    Those are the 3 main causes of a refund. I always try to keep my refund rate as low as possible. Out of 100 sales I have on average of 3 refunds, It use to be higher. Why? Here is some things I do to lower the rate.

    I always use a blog review article and give my thoughts of what the product offers. I do not try to over sell the product. Most people would say that more sales by over selling with more refunds = more net profit. Maybe but I hate refunds and want people to happy. So maybe buy the product or ask if you can get a free review of it from the publisher. Then right a review and post it to a keyword driven blog.

    You still want to let the sales page do the ultimate sales pitches. So in the review, stick to just a summery highlighting the main points of the product.

    In Case #1 allot of times the publisher is giving their gross profit not net so people are misled to thinking that they will in the end making 40k but don’t realize it will cots them 35k to 40 k to make that.

    In case #2 Products that include a memberships or a members page will help to keep the one the who just buys, downloads and gets a refund from doing that if it is a good product. This shouldn't keep you from selling a good downloadable e-book, but consider the quality before you spend allot of money promoting it, test the waters out first.

    As with my Cash Fusion Success Videos I state how I made $1930 in just two weeks that was maybe a mistake because that was only the total for two of my best performing blogs and not the grand total for all of my blogs. However I figured that not every one would create 30 blogs to get the total results I am getting. Therefore I wanted what I thought would be a realistic number for the average person. My sales may not be as high if had I said I was making 24k every month, but I have not yet received a single refund for my videos yet :)

    Hope this helps,
     
    paul65, Apr 14, 2007 IP