Real Problem with CPU & Suspended acount

Discussion in 'Site & Server Administration' started by kokozap, Aug 24, 2009.

  1. #1
    ok i really have this reall problem

    it's the second hosting company that i change because they are suspending my account and they all say :

    "have found that your account is utilizing an excessive amount of system
    resources, and we have been forced to suspend your site as per our terms and
    conditions '10% CPU Policy'"

    look i don't know how CPU work and how can i fix that problem !!

    doese the cpu get higher because of the traffic ? or Large Database ? or what exactly and how can i fix that problem !!


    i asked the company so many times about alll these Questions and i have no answer !!


    P.S --> i have on the server 9 domains & 6 Database & the traffic of all sites is about 150000 page view !! i tried to remove some of the domains and database to see if the problem keep on going !! but im not sure !!

    another P.S --> my server was hacked 3 times by hackers can this be a hacker work !!!


    please if you can help or answer some or all my Questions i will be so greatful !!

    thanx
     
    kokozap, Aug 24, 2009 IP
  2. Bohra

    Bohra Prominent Member

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    #2
    Well the cpu can load if there ae many connections to database also if a script isnt properly coded are u using wordpress ? if yea then try wp-cache plugin
     
    Bohra, Aug 24, 2009 IP
  3. bhanuprasad1981

    bhanuprasad1981 Active Member

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    #3
    the most issue lies with database and script ,try upgrading scripts , use any cache if possible, as you mentioned your server was hacked do you mean site or whole server ? if site verify if there are any suspected files they may also cause issues :)
     
    bhanuprasad1981, Aug 25, 2009 IP
  4. superdav42

    superdav42 Active Member

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    #4
    Any decent host should be able to tell you which script is causing the problem. At least mine was able to when I had that problem. It was caused from a cron job so it was easy to fix. In my case the script was brining the database down because of too many requests. I'd look into setting up some kind of caching. It's almost required that that many page views. Either that or switch to VPS.
     
    superdav42, Aug 26, 2009 IP
  5. GNetCoder

    GNetCoder Peon

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    #5
    With that much traffic, you really should consider upgrading to a VPS. That will free up the resources for sure and allow your site to run while you find the source of the problem.
     
    GNetCoder, Aug 26, 2009 IP
  6. blue_angel

    blue_angel Well-Known Member

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    #6
    I thing the best solution is VPS for you
     
    blue_angel, Aug 28, 2009 IP
  7. raffo77

    raffo77 Active Member

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    #7
    A Shared Server is also good for you. But you may fix your problem. Check your Theme of your CMS if have any hacks or bugs. Optimize the SQL Database and Perform your cache of static pages.

    This can be solve your problem.
    If you can't do that, you can ask to professional programmer at script-lance.com posting your problem, choise your range of budget and select the most qualified for this job.

    An other solution is to analyze your account and grep the php and sql movment/action, see logs of error and so can be find the frist solution.

    If you want, i can let you stai in my server and i can check your account, if can't optimize i will move in a mini shared server (that server have only 5 user and is a AMD 3 core, so is not load and is a good hosting for the site like you)

    PM me or write here if you are interes.

    RAFFAELE
     
    raffo77, Aug 28, 2009 IP