Suggestion question related to itrader

Discussion in 'Support & Feedback' started by neoanderson, Nov 13, 2009.

  1. #1
    Hi recently i got a negative trader from a person (satyas) due to misunderstanding, now that the problem is sorted out both want to remove the negative itrader. Is there any way it can be removed. The person who left itrader is new so he doesnt know how to remove the itrader how can that be done kindly suggest.
     
    neoanderson, Nov 13, 2009 IP
  2. chandan123

    chandan123 Prominent Member

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    #2
    he can only edit the itrader within certain time frame

    now mods wont involve with itrader dispute except admins
     
    chandan123, Nov 13, 2009 IP
  3. Helvetii

    Helvetii Notable Member

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    #3
    It can be edited only upto 8 hours, after that it's permanent.
     
    Helvetii, Nov 13, 2009 IP
  4. neoanderson

    neoanderson Peon

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    #4
    Its nearly two days. How about admins can i ask him to send a request to any admin. Should it be a PM or Email.
     
    neoanderson, Nov 13, 2009 IP
  5. Helvetii

    Helvetii Notable Member

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    #5
    If they do it for you, they'll have to do it for everyone so they don't get into such things.
     
    Helvetii, Nov 13, 2009 IP
  6. mrdesigner77@yahoo.com

    mrdesigner77@yahoo.com Well-Known Member

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    #6
    just ask him to leave another postive one saying it was a mistake
     
    mrdesigner77@yahoo.com, Nov 13, 2009 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    iTrader is not for purposes of giving a negative in order to get someone to do something they wanted. So as others have mentioned, if it's within 8 hours, the sender can edit/delete it. After that, it's permanent.
     
    digitalpoint, Nov 13, 2009 IP
  8. Helvetii

    Helvetii Notable Member

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    #8
    Many people do that but technically its not allowed.
     
    Helvetii, Nov 13, 2009 IP
  9. noneed

    noneed Active Member

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    #9
    I'm having exactly the same issue, where a member gave me a negative itrader assuming me as someone else
    http://forums.digitalpoint.com/itrader.php?u=94510

    The person has confirmed it was a mistake to admin, but still there's no reply, i think itrader must be deleted in such cases as it's added by mistake but other members assume as if the person himself might be wrong.
     
    noneed, Nov 13, 2009 IP
  10. jhmattern

    jhmattern Illustrious Member

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    #10
    That would constitute iTrader abuse. You may only leave one iTrader comment for each specific deal. If they want to leave additional feedback they can do so in the deal thread.

    If it were truly a "mistake," the 8 hour window is more than adequate. Never leave iTrader until you're absolutely sure something can't be worked out. If you choose to rush to judgment, you're both stuck with your words and any resulting consequences. Be responsible in business and you won't have those kinds of problems.
     
    jhmattern, Nov 13, 2009 IP
  11. noneed

    noneed Active Member

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    #11
    Well i agree the 8 hour window is more than enough but some newbies can't even figure out that itraders can be edited within this period like the one who gave me a negative itrader.

    I can make sure to be responsible myself, but how do i guarantee the same with the other person? it was his mistake to assume me as someone else and leave me a negative itrader.
     
    noneed, Nov 13, 2009 IP
  12. jhmattern

    jhmattern Illustrious Member

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    #12
    If they can't bother to learn the policies, they aren't in a position to be using iTrader at all yet anyway.

    It's still your responsibility -- you should know the person's history well enough before doing business with them (how many negatives have they left and why for example), and you should make sure you're not doing anything that could cause them to want to leave a negative. The majority of "mistakes" are not mistakes. They were left b/c of the condition of the deal at the time, and the condition changed. That's not our problem. You either deal with things right the first time around, or you deal with the negative feedback. It's the equivalent of a company telling someone to take a negative review off a consumer complaints site, and then they'll fix the problem, hiding the initial problem from others. It's in the realm of bribery / extortion, and it's censorship of the worst kind. If someone's going around leaving feedback just to be malicious without engaging in a deal, then it's iTrader abuse. Anything else is just a private business dispute, and it's up to you to explain the change of circumstance if anyone later questions you about the iTrader.

    iTrader isn't a perfect system -- no rating systems is. You have the make the most of what we have.
     
    jhmattern, Nov 13, 2009 IP
  13. Helvetii

    Helvetii Notable Member

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    #13
    I had a look at his itrader rating and it appears that he was confused by the leaver as another person. Like I had to leave a -ve for ABC but I by mistake left for XYZ.
     
    Helvetii, Nov 13, 2009 IP
  14. jhmattern

    jhmattern Illustrious Member

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    #14
    Or they picked the wrong deal thread. I doubt it was simply a mistake if they not only left iTrader but also a comment in the deal thread. Worst case is that it would be iTrader abuse. In that case, it needs to be reported as such and not have a thread started saying it's a mistake. A "mistake" is tough luck -- think before posting, and 8 hours to fix it. If there's proof of iTrader abuse, then report it.
     
    jhmattern, Nov 14, 2009 IP
  15. neoanderson

    neoanderson Peon

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    #15
    I fear this person satyaas is trying to abuse the itrades, please check out http://forums.digitalpoint.com/itrader.php?u=239670&iv=4 and the thread http://forums.digitalpoint.com/showthread.php?t=1411014 this person is simply giving -ve trades simply just like that.
     
    neoanderson, Nov 14, 2009 IP
  16. Helvetii

    Helvetii Notable Member

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    #16
    Helvetii, Nov 14, 2009 IP
  17. jhmattern

    jhmattern Illustrious Member

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    #17
    The fact that they left two negative iTraders isn't enough to say it's abuse. Abuse would be something like creating a duplicate account just to give someone negative iTrader. If you have proof of something like that, then forward it to an admin or mod.
     
    jhmattern, Nov 14, 2009 IP