I know it's not a great idea - I'm not particularly proud of it myself, I'm just trying to suggest something to the OP. Of course, it would be better to mail the hosting company, but if the worst comes to the worst...
I am sorry that this happened to you too. I am new here in Digital Point Forum and I also manage to burn with 20 articles (400 words each). For example, the guy who ordered these 20 articles on Texas Hold'em niche have iTrader (7)- all positive. He even told me: "I need a writer that I can work with on a long term basis". It is a nightmare. The truth is that you can't know for sure who will trick you and who will not. Thank you for the warning. I do appreciate it and I am happy that I can also use this chance to warn the rest of you.