I need a little feedback and hopefully some advice on an idea that I have for hiring Customer Service Reps. I'm in the process of starting an online business. I'm trying to avoid having to rent space for my business in order for people to answer customer's calls. When the business is started, my gf and I plan on doing the customer service ourselves until we make enough money to hire people. But here's the question: How can I hire customer service reps and have them work at home? I know that there are companies like Liveops and West-At-Home that deal with that sort of thing. But I'm sure that there has to be a way to cut out the middle man and have calls for the business forwarded to every reps homephone. Can anyone offer me any advice on how this could be done?
That not the way. The correct way is rent a virtual office,and then there will be CS to answer the phone call for you.