Hi, Currently I administrate an account that has around 2300 GBP in it as surplus. The clients want to close the account and request a refund to spend that money on foreign radio advertising. My question is this, the current surplus consists of 2 amounts paid on 2 different cards. When Google issue a refund does it share proportionally the refunded surplus between the 2 cards or does the full amount go to the most recently used card only? Hope someone can shed some light, Chris.
Here is Google's tutorial to refund your money http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=8440 And you can consider the following steps: As you see, Google will credit the appropriate credit card(s) used to pay for the remaining funds in your AdWords account. It means you may will be refunded both 2 cards. Let me know if you are refunded money from your 2 cards