Question about a paypal dispute.

Discussion in 'PayPal' started by ItsJordan, Jul 14, 2014.

  1. #1
    Question, I have paid a user for a digital product. The invoice he sent was for a actual product to ship. So the seller never sent me the facebook page (digit product) and took 1,200 from me. Should I make a dispute saying he never shipped the good when there wasn't a good to be shipped. And say he was suppose to ship 2 laptops or what ever and never sent them to me. I would thank this would be the best route because paypal doesn't cover digital goods or products.
     
    ItsJordan, Jul 14, 2014 IP
  2. Vivek Nanda

    Vivek Nanda Member

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    #2
    First, try to contact the seller and see if there has been a problem/miscommunication etc.
    If that doesn't work, then if it was a tangible product, you can put in a dispute with PayPal stating that the products were never received. The seller would need to produce real shipping codes/tracking numbers to prove that they the item(s) were shipped.
     
    Vivek Nanda, Jul 21, 2014 IP