Qestion about Charge Backs.

Discussion in 'Payment Processing' started by SKULL, Jan 31, 2012.

  1. #1
    So i buy some hosting from a good webhost online , they get advertised by flippa a lot , as i find out by the research i have been doing about the webhosting company , signed up for the hosting with promo codes and payed with my credit card, now its been 3 hours, i have had 2 emails from them that seem to be auto emails , first one is a receipt the second one about a hour later says your account info will be emailed to you soon, two hours later no email , tryed to contact them by email , no reply , phoned them busy tone.

    Now if i go to my bank tomorrow will i be able to get my money back? If so what do i say to them?
     
    SKULL, Jan 31, 2012 IP
  2. paymentagent

    paymentagent Peon

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    #2
    Provide emails, say that no respond at all, they will start dispute.
    Just say the truth :)
     
    paymentagent, Feb 1, 2012 IP
  3. jestep

    jestep Prominent Member

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    #3
    I would give it some time. Not sure why they're taking longer than expected, but sometimes things happen that delay getting a hosting platform setup. If they have good reviews and you are getting a good deal, it's probably worth the wait.
     
    jestep, Feb 1, 2012 IP
  4. atinga

    atinga Active Member

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    #4
    Have you tried to contact the host.
    Try to contact them on phone.
    What is the name of the host so that we can provide some contacts.
     
    atinga, Feb 1, 2012 IP
  5. me4you

    me4you Well-Known Member

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    #5
    Only 3 hours hrs ? and you are want to file a disput ? this is not fair. you need to wait more. sometime hostgator more delay. what is the URL of the hosting company ?
     
    me4you, Feb 1, 2012 IP
  6. SKULL

    SKULL Prominent Member

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    #6
    Ok a update i got my info 13 hours later and a support reply from them at the same time, 13 hours to set up a hosting package when there ment to be a big hosting company? is this not kinda fishy to any one?

    There live support is never online and there phone is always a dial or busy tone.
     
    SKULL, Feb 1, 2012 IP