We have a scheduled task which runs every 5mins and sends pending email campaign. The script has been written in VB.NET and following is the code which actually sends the mail: set mailer = createobject("cdo.message") mailer.subject = this_subject mailer.from = "name<email address>" mailer.to = this_to mailer.htmlbody = this_body mailer.send set mailer = nothing 1) PROBLEM: The process is working fine for most of the email clients,but email body is cutting off for clients email domains ending in rr. (road runner) @neo.rr.com @indy.rr.com and columbus.rr.com 2) Q & A a. It is not a memory problem with the clients RR email server because: I also tried sending one 'TEXT only' email to a member having the rr. domain using our mailing application and the body text got cut-off, so the problem is not with the header or footer or max. amount of memory exceeded. b. It is not a server or client side spam blocker because: There are no strange symbols or characters in the body. The missing text occurs either mid-sentence or sometimes (between letters) Example: Hello There would break as Hello Th... SEE GRAPHIC BELOW c. It is not a true 'line truncation' because: In every case the member receives the footer, but the body text is missing. 2) WHY would an email/server and client allow display of the HEADER and FOOTER -- but break the 'BODY' mid-sentence? ... SEE GRAPHIC BELOW Any suggestions or work around's out there? Anyone else seen this problem - receiving cut-off or incomplete HTML emails? THIS IS ONLY HAPPENING TO OUR MEMBERS WHO HAVE THE RR. DOMAIN. I have ran this past the national help desk for Road Runner in Canada and they are stumped. As far as getting local support from RR.... no chance. SEE: http://65.36.227.70/actmailer/ Here is the archived article. http://www.americancongressfortruth.com/ArchDetails.aspx?id=162 In this second example the paragraph stops - mid sentence and then continues in the second paragraph. This email came from a member at SEE: http://65.36.227.70/actmailer/ Here is the archived article: http://www.americancongressfortruth.com/ArchDetails.aspx?id=185
maybe is a problem with 2 domain names? Subdomain.Domain.Com and not just rr? Try another scenario like this (send one to ) where ccc.com is your domain.